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Manager, Video Operations, Direct to Consumer


NBCUniversal


Location

Stamford, CT | United States


Job description



NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced, and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an  impact.

Job Description



As a Manager of Video Operations at NBC Universal (NBCU), you will be overseeing the distribution and support of NBCU’s digital properties including live streams and VOD assets to internal and external distribution partners and platforms. At the core, this role will oversee the operations in a Digital Network Operations Center (DNOC) that will facilitate the monitoring and control of the video deliveries and associated infrastructure. The operation will include real-time monitoring of live streams and VOD delivery workflows, through a set of data aggregation tools across the entire distribution chain. Level 1 and Level 2 support will be facilitated by this group, including real-time troubleshooting, escalation, resolution and reporting of issues. Daily reporting on delivery confirmations, issue mitigation and performance metrics are part of the standard operating procedure. Additionally, the Manager Video Operations, will partner with clients and internal teams to work on strategic initiatives aimed at increased reliability, productivity, and growth. Finally, you will also be accountable for measuring and controlling quality across the on-air environment, by driving best practice training, technology, and workflows. 

This role is a unique opportunity to help grow a state-of-the-art, cutting-edge, one-of-a-kind facility and team that will pioneer digital delivery and distribution for the industry.

Essential Functions (Responsibilities):

Qualifications

Desired Characteristics:

Additional Information



This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.   Salary range: $135,000-$150,000. This role is bonus eligible.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access  nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing  [email protected] .


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Full timeFlexible hours


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