Senior Cloud Services Project Manager
Location
Loveland, CO | United States
Job description
The Opportunity
The Senior Cloud Services Project Manager role entails the management of large, complex B2B solutions and critical strategic customer accounts. To succeed, the Project Manager must have demonstrated a high level of success in delivering large scale solutions and working closely with clients to build an effective partnership.
You Are Great At
- Developing and maintaining customer relationships, managing customer objectives and expectations with a high level of drive and confidence
- Identifying and executing continuous improvement initiatives that improve efficiencies and cost
- Providing reporting and visibility of program status/KPI’s for customer and organizational leaders, with a strong business acumen and with strong written and verbal communications
- Developing delivery milestone reviews, managing scheduling and cost control to a structured methodology following governance and industry best practices
- Managing relationships with both internal and external cross functional support teams in the Sales, IT, Operations, Support and Engineering organizations
- Providing solution delivery consultation, working closely to align with customer strategic planning
What It Takes
- 5 to 10 years of Program Management experience preferred
- Experience managing large accounts (10+ resources, 12+ months, $1M+) Global project management experience a plus
- Experience managing delivery using multiple methodologies and disciplines
- Dynamic Problem Solver with customer focus
- Ability to motivate a team to meet tight project timelines
- Experience with project task planning, resource forecasting and management
- Detail-oriented with deep experience in project status & budget reporting
- Must have very strong interpersonal and communication skills including a demonstrated ability to partner with others, and be able manage complex relationships
- Ability to quickly and effectively triage escalations and drive resolution
- Bachelor’s Degree in Business, Computer Science or related field and experience with Six-Sigma Process or similar methodologies
- This role can be virtual in the USA.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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