Location
Ankeny, IA | United States
Job description
Be the Best at what you do and Lead others
Who We Are
We’re expanding again! 72 Degrees is a Des Moines area home service company specializing in plumbing, drains, heating, cooling and now electrical! Our company is focused on providing world class customer service and we specialize in same day scheduling. 72 Degrees is committed to training and coaching associates to perfrom at their best and establish processes that help to drive consistency in customer and employee engagement.
Why We Need You
We are looking for the right person with the perfect blend of field knowledge, operational talent, and personality to lead and inspire others.
The Big Task
You will build and lead an ideal electrical service department with the best in the business working with you.
Key Sub Tasks
- Recruit, hire, train and improve the field technicians.
- Work with the dispatch department to make sure the right technician goes to the right job.
- Bring more energy than you take, because you will set the tone every day for the entire department.
- Inspire technicians and support them in achieving their goals.
- Train, develop and hold your team accountable to exceptional performance standards.
- Troubleshoot and diagnose electrical problems accurately and efficiently
- Perform repairs consistent with and exceeding National Electrical Code standards
- Maintain a clean working area
- Educate and offer the customer appropriate upgrades that can be completed immediately
- Accurately estimate and invoice repairs and projects
- Document work completed with before and after photos
- Demonstrate Safe working practices and methods
- Effectively communicate with all internal and external customers
- Maintain communication with dispatch, your manager, parts, and installation teams
- Keep your company truck clean, inside and out and inventory current
- Complete thorough evaluation of entire system along with summary upon completion
- Maintain a clean and professional appearance.
- Participate in training allowing you to grow and develop as a professional.
- Deliver 5-star service experience to our clients & community
Desired Skills and Experience
- Experience as an electrician as well as running a service department.
- Possess the ability to inspire both personal and professional growth in our team members.
- Ability to provide unparalleled customer satisfaction.
- Ability to drive team performance to achieve all business goals and objectives.
- Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
- Be proficient using a computer and Microsoft Office applications (Excel, Word). Experience with Service Titan a plus.
What We Offer
- Competitive Salary plus performance bonuses
- Medical Insurance -- we offer health, dental, vision, life insurance, short-term and long-term disability.
- Iphone, computer and access to software applications.
- Compensation up to $120k+ a year with bonus
- Paid onboard training
- Dispatch from Home
- Company truck with a gas card and paid tolls
- Health, Vision, and Dental plans for you and your family to choose from
- 401k Plan with a company match
- Paid Life Insurance
- Ongoing training and coaching for career development
- Uniforms
- Fantastic work environment!
If you enjoy building and developing people and processes for the overall good of the team and our customers, then this may be the opportunity for you! The successful applicant will work in a place where they will be appreciated and where their work has a direct impact on the success of the department and company as a whole. If this sounds like you, spend a little time learning about 72 Decisions by visiting . Looking forward to connecting with you soon!
Equal Opportunity Employer
Job tags
Salary
