Experienced Customer Relations Consultant
MERCEDES-BENZ OF ASHEVILLE
Location
Asheville, NC | United States
Job description
Experienced Customer Relations Consultant
FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. If our current openings don't match your skill-set and you have an interest in working with the Fields Auto Group, please contact us at
[email protected].
What We Offer
- Medical and Dental
- 401(k) Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Health and wellness
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
- Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
- Perform high-quality and professional demonstrations of new/used vehicles.
- Follow-up with buyers to ensure referral business.
- Learn to overcome objections and thrive in sales situations
- Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
- Bring your ‘A game’ & positive attitude with you every day
Qualifications
- Looking for experienced Customer Relations Consultant
- Available to work flexible hours & weekends
- Ready to hit the ground running on learning new product in’s & out’s
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Acceptable motor vehicle driving record according to dealership guidelines
- Willing to submit to a pre-employment background check
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear.
- The employee frequently is required to sit, stand and walk.
- The employee must regularly lift and/or move up to 20 pounds.
- Specific vision abilities required by this job include close vision and depth perception.
Work Environment:
- Up to 90% standing and walking in all weather conditions.
- The noise level in the work environment is usually moderate.
- The position is constantly engaged in talking and listening.
- Standing and walking are frequently required.
Job tags
Salary
