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Director of Operations


Kreativ Diamond State Recruiting Inc.


Location

Newark, DE | United States


Job description

** J ob Title: Director of Operations - Home Healthcare Agency ** Salary: 65,000-75,000

**Are you ready to take the lead in the world of home healthcare? We are seeking a dynamic and experienced Director of Operations to join our dedicated team. If you have a passion for providing high-quality care and the expertise to drive operational excellence, we want to hear from you. Join us and make a difference in the lives of those in need.**

**Position Overview:**

The Director of Operations serves as the Alternate Agency Director, a pivotal role responsible for administering, directing, and coordinating all administrative and financial activities of our home healthcare agency in the absence of the Agency Director. This challenging and rewarding role will put your leadership skills to the test as you oversee the entire organizational operation and ensure the delivery of top-notch services in compliance with all applicable laws and regulations.

**Key Responsibilities:**

* Supervise and lead the entire organizational operation, ensuring appropriate staff supervision during all operating hours.

* Plan, organize, direct, and evaluate operations to guarantee the provision of adequate and appropriate services.

* Ensure compliance with all federal, state, and accreditation requirements, staying up-to-date with regulations and educating employees accordingly.

* Develop and manage budgets, utilizing fiscal parameters, to ensure efficient financial operations.

* Implement directives from the Governing Body, organizational policies, and service policies, while fostering effective communication channels.

* Recruit, employ, and retain qualified personnel, maintaining appropriate staffing levels to deliver exceptional care.

* Focus on staff development, including orientation, in-service education, and continuing education to enhance skills and knowledge.

* Oversee and monitor organizational Performance Improvement activities to maintain high standards of service.

* Complete performance evaluations for subordinate staff in accordance with Agency policy.

* Plan, develop, implement, administer, and evaluate programs to enhance service quality.

* Ensure adherence to agency policies and procedures by all staff members.

* Conduct pre-employment checks, including TB tests, background checks, and drug tests, in accordance with CDC guidelines and agency policies.

* Exercise full authority and responsibility to plan, staff, direct, and implement programs while managing agency affairs effectively.

**Continuing Program Evaluation:**

* Participate in the review, analysis, and appraisal of the effectiveness of the entire Agency program.

* Evaluate service policies and functions and propose changes or solutions to address any issues.

* Establish performance standards and foster professional development among staff.

* Implement utilization review activities, including corrective action plans and controls.

**Meets Federal, State, and Accreditation Requirements:**

* Maintain a strong understanding of federal and state regulations and ensure compliance within the Agency.

* Familiarize employees with all relevant laws and regulations, providing accessible copies of the rules.

* Complete, maintain, and submit required reports and records as necessary.

* Maintain an up-to-date organizational chart reflecting lines of authority.

* Clearly identify public services provided by the Agency within the geographic area of service.

* Ensure the office facility complies with local ordinances and fire regulations and provides a safe environment.

* Develop cooperative relationships with other agencies and community organizations to enhance program understanding and service delivery.

* Engage with local, state, and national associations through meetings and conventions.

**Job Conditions:**

* This position may involve stress due to meeting deadlines.

* Minimal lifting of office records and printouts may be required.

* The role is primarily office-based, involving sitting, standing, stooping, walking, and significant telephone communication.

* Travel is necessary, by car or airplane, to attend local, out-of-town, or state seminars, conferences, or meetings.

* Strong communication skills, both verbal and written, are essential.

**Company Information:**

* The Director of Operations will have access to all consumer medical records, consumer financial accounts, personnel records, and Agency financial records, which may be discussed with all management staff, including the Governing Body. 

**Qualifications:**

* Associate's Degree in Health Administration or a related field.

* Minimum of two (2) years of supervisory experience in healthcare.

* Must meet initial and ongoing educational requirements as stipulated by the State.

**Join our client's team and lead the way in providing exceptional home healthcare services. If you have the passion and qualifications to excel in this role, apply now and make a meaningful impact on the lives of our clients.**


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