General Manager

Location

Charlotte, NC | United States

Job description

General Manager | FS Food Group

Join our team at FS Food Group, the premier restaurant group in the Carolinas, as we embark on an exciting journey of growth and success! We're actively seeking a passionate and experienced General Manager to lead our operations with excellence and innovation. If you thrive in a full-service, high-volume environment and are ready to make a significant impact in the culinary world, we invite you to apply and become a part of our dynamic family of restaurants.

As a company dedicated to fostering career advancement and recognizing the value of leadership expertise, FS Food Group offers unparalleled opportunities for professional growth. We prioritize attitude and enthusiasm as crucial qualities for success within our team, and we're eager to welcome charismatic individuals who are committed to excellence.

Our commitment to innovation and shaping the local dining scene is evident in our ambitious plans for further growth in and around the Charlotte area. This is an exciting time to join FS Food Group and lead our team toward becoming a culinary cornerstone in the region.

If you're ready to play a key role in a scratch-kitchen environment, where your leadership is valued and recognized, we encourage you to apply and be a part of our exciting journey toward continued success and excellence.

Our family of restaurants includes:

• Mama Ricotta's (est. 1992)
• Paco's Tacos and Tequila (est. 2010)
• Little Mama's Italian Kitchen (est. 2020)
• Calle Sol Latin Cafe (est. 2021)
• Midwood Smokehouse (est. 2011, 6 locations)
• Yafo Kitchen (est. 2015, 3 locations)
• Plate Perfect Catering (est. 1993)

Why Join the FS Food Group Family?

• Competitive compensation based on experience.
• Comprehensive and well-rounded training program.
• 100% Employer-paid Medical, Dental, and Vision Insurance for all management.
• Employer-paid life insurance after 6 months of service.
• Achievable Monthly Bonus Program.
• Paid Time Off starting at 6 months of service.
• Closed for family time on major holidays - Thanksgiving and Christmas Day.
• 401k.
• Continued career development and unlimited growth opportunities.
• 50% dining discount at all FS Food Group restaurants in North and South Carolina.
• A central office that handles many operational tasks, including marketing, accounting, purchasing, recruiting, repair/maintenance, and more.

A \Day in the Life\ as a General Manager:

As the General Manager, you will be responsible for overseeing all aspects of your restaurant’s operations, ensuring exceptional guest experiences, and leading a team to success! You will provide strategic direction, manage financial performance, and uphold the highest standards of service, quality, and cleanliness.

General Manager Responsibilities include but are not limited to:

• Lead and inspire a team of managers and hourly employees, fostering a positive and motivating work environment.
• Develop and execute strategies to drive revenue growth, increase profitability, and enhance guest satisfaction.
• Ensure compliance with company policies, procedures, and standards, as well as relevant laws and regulations.
• Manage budgeting, financial planning, and cost control measures to achieve financial targets.
• Oversee hiring, training, scheduling, and performance management processes.
• Implement and maintain health safety and sanitation standards, including food handling and restaurant maintenance.
• Build and maintain relationships with vendors, suppliers, and community partners.
• Handle guest inquiries, feedback, and complaints with professionalism and efficiency.
• Collaborate with the executive team to develop and implement business initiatives and promotions.

General Manager Requirements:

• A degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 5 years of progressive leadership experience in the restaurant industry, with a focus on full-service, high-volume operations.
• Strong understanding of restaurant financials, including budgeting, forecasting, and P&L analysis.
• Thorough knowledge of food safety and sanitation regulations for Mecklenburg County.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to drive results, solve problems, and make strategic decisions.
• Proficiency in computer systems and software, including Microsoft Office Suite.
• Valid ServSafe certification is a plus.

Join us in shaping the future of FS Food Group and be part of our commitment to excellence and growth in the restaurant industry!

Company Information

FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.

From the fresh, convenient YAFO Kitchen locations, to all the smoky old-school barbecue from each Midwood Smokehouse, and from the homey Italian recipes of Mama Ricotta’s to the festive menu of Paco’s Tacos and Tequila the company continues to provide the market with the best of every segment. Fresh real ingredients, an emphasis on teamwork and a commitment to quality have propelled Frank Scibelli and FS Food Group to the success they enjoy today.

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Salary