Program Coordinator of Course Support (4512) | Northern Illinois University
Northern Illinois University
Location
Dekalb, IL | United States
Job description
Full-Time/Part Time: Full-Time
Overview:
The vision of the Huskie Academic Success Center ( HASC ) is to provide comprehensive, accessible and dynamic academic support to NIU students. It is our mission to enhance student success,
partner with academic colleges, and provide programming in a variety of modalities.
We work toward accomplishing our vision and mission by providing:
- Comprehensive academic support services in collaboration with campus partners
- High-quality academic support that is relevant and attuned to the dynamic needs of NIU students throughout their college journey
- Academic skill development and success coaching, both incorporated into academic recovery and success planning and available as on-demand or standalone programming
- Support for student success through writing boot camps, one-on-one and integrated writing support
- Integrated course-based tutoring in collaboration with academic departments to increase student success, reduce achievement gaps and meet students where they are
HASC is part of Undergraduate Studies and is a partner in the NIU Founder's Memorial Library Learning Commons. Offering a variety of academic support services, the mission of the department is to strengthen students' ability to learn effectively and efficiently. This is accomplished through learning center best practices that are content centered and seek to understand the role of Tutoring, Supplemental Instruction, Academic Coaching, and the Writing Center at NIU and adapt to meet the diverse needs of students, faculty, and staff.
Position Summary:
The Program Coordinator for Course Support (SI and Tutoring) supports the HASC and university-wide initiatives connected to performance-based metrics on academic progress rate, transfer
retention, and graduation rates. SI works in direct partnership with faculty and staff of various programs and departments to create learning experiences in support of retention and persistence
efforts that are driven by student's needs in high-risk courses. The coordinator assist with all aspects of the SI and Tutoring programs; engaging in strategic planning to grow the SI program, facilitating ongoing intensive training sessions of peer SI program leaders; overseeing aspects of recruitment, hiring, onboarding, and scheduling; and supervising and regularly evaluating SI leaders. The coordinator schedules HASC learning assistance activities and works with HASC Director on monitoring and assessing the effectiveness of the SI program, including conducting student surveys, tracking usage and progress reports, and providing impact analyses.
Essential Duties and Responsibilities:
Program Monitoring and Evaluation
- Assists with monitoring of SI program implementation and gathers and analyzes all data associated with SI program (e.g., SI attendance, student progress and grade reports, SI attendee feedback, etc.) to evaluate program and facilitate program growth;
- works with SI Leaders on developing comprehensive and effective session materials and plans;
- Observes SI and Tutor sessions as needed and provides feedback for improvement;
- Assists with developing reports for faculty, departments, administrators, and other campus stakeholders on SI program effectiveness.
Daily Operations
- Assists with oversight of daily operations of the HASC , providing on-site staff supervision and office coverage as needed.
Learning Support Initiatives
- Assists in designing additional learning support initiatives to include study skills workshops.
- Helps facilitate training initiatives such as College Reading and Learning Association ( CRLA ) tutor and study skills mentor trainings
Program Staffing
- Assists with selecting, training, scheduling, and mentoring SI leaders;
- Plans and facilitates regular SI leader trainings and meetings;
- Provides on-site supervision of SI leaders;
- Observes and evaluates SI leaders' study and tutoring sessions and provides guidance on use of facilitation and learning strategies and collaborative learning techniques;
- Collaborates with campus partners offering SI-supported courses and resources;
- Promotes SI program for current and incoming students, faculty, staff, and campus partners.
Outreach Initiatives
- Represents the HASC at student, staff, and faculty orientations;
- Participates in outreach initiatives hosted by campus partners;
- Attends and serves on campus meetings as deemed appropriate within scope of role and SI program responsibilities.
- Performs other duties as assigned.
Specialty Factors (Civil Service):
N/A
Minimum Required Qualifications (Civil Service):
- Bachelor's degree
- One year of experience in an academic support role (tutor, SI leader, peer academic coach, etc.)
Minimum Required Qualifications (SPS):
N/A
Salary: $48,000.00 - $52,000.08 annually
Application Procedure:
Required Procedures
- Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
- If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
- After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
- Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and [email protected] . Please add these emails to your address book to ensure timely delivery of any future communication.
- Illinois residency required within 180 days of the hire date.
Credentials Assessment Examination:
- The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
- Required documentation noted in the posting, such as a driver's license, licensures, or certifications MUST be uploaded with your application materials.
- After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.
Additional Details:
- Click on Program Coordinator for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
- Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University's benefits package.
- Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
EEO Statement Summary:
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
[email protected] 815-753-5560
About Northern Illinois University
Northern Illinois University's vision is to be an engine for innovation to advance social mobility; promote personal, professional and intellectual growth; and transform the world through research, artistry, teaching and outreach.The mission of Northern Illinois University is to empower students through educational excellence and experiential learning as we pursue knowledge, share our research and artistry, and engage communities for the benefit of the region, state, nation and world.
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