Center Administrator

Location

Pembroke Pines, FL | United States

Job description

Become a part of our caring community and help us put health first

The Center Administrator helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Job Functions:

• Meets operational standards by contributing to and implementing strategic plans

• Meets financial standards by providing annual budget information

• Organize office operations and procedures to optimize operational efficiency

• Assesses customer satisfaction with services and resolves complaints

• Improves quality results by studying, evaluating, and re-designing processes

• Recommends programs, services, and maintenance requirements

​ Required Qualifications

• 2 – 4 years of operational leadership experience within a multi-physician office or clinical group

• Direct leadership experience and demonstrated ability to lead, coach and mentor teams

• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff

• Knowledge of and experience working with Provider Communities

• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems

• Knowledge of Excel, Word and Power Point Presentations in a business setting

• A high level of engagement and emotional intelligence

Preferred Qualifications

• Basic knowledge of Population Health Strategy

• Bilingual English/Spanish

• Medicare knowledge

• Managed care experience

• Value Based Care knowledge

• Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team

• Solid understanding of medical care delivery, managed care financial arrangements and reimbursement

• Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field or equivalent experience

• Experience managing a budget of $500,000+

Work Hours: Monday – Friday from 8:00 AM to 5:00 PM

Alert:

Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours

40

About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job tags

Salary