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Location

Louisville, KY | United States

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Job description

Adecco is helping a client seeking to hire a Customer Service Rep in Middletown, KY. This role is a temp opportunity, with starting pay rate of $20/hr! To be considered for this position, please Apply Now !

SUMMARY:
This position is responsible for providing exceptional customer service, through email and phone correspondence. This includes the ability to work with many customers on an ongoing basis and resolve a variety of customer service inquiries in a timely manner. Position requires strong problem-solving skills and ability to be consistently accurate.

Customer Service Representative duties will require candidates to:

• 80% Act as inbound customer contact across service organization.

• Enter high volume of orders into system with minimal error rate.

• Answer communication from incoming customers and dispense information appropriately.

• Utilize current system to distribute communication, properly log, and dispatch service calls.

• Follow communication procedures, guidelines, and policies.

• Continue to improve customer service experience, creating customers for life.

• 10% Assist in the development of new hires.

• 10% Handle other duties and projects as assigned.

Candidates must meet the following requirements to be considered for this job:

• At least 2- years relative skills and experience.

• Updated resume and favorable client interview

• Must have High School Diploma or GED.

• Customer Service - highly professional demeanor with excellent communication skills.

• Independent thinker and quality decision maker.

• Proven ability to multi-task and work independently.

• Be able to handle multiple priorities in a fast-paced environment.

• Demonstrated ability to communicate English verbal and written English with individuals from within and outside of the organization.

• Regularly required to stand; use hands to handle and talk or hear.

• Frequently required to reach with hands and arms.

• Regularly communicate on the phone and working on computer.

• Eligible criminal background screening and drug-screening results.

• Must be willing to work Monday-Friday from 8AM – 5PM and commit to great attendance.

The starting pay rate for this position is $20/hr!

Click on Apply Now to be considered for this position in Middletown, KY!

Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Job tags

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Salary

$20 - $22 per hour