Brilliant Earth
Location
Manhattan, NY | United States
Job description
Jewelry Consultant
Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here!
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Manhattan - Flat Iron showroom location, which is open from 10 am - 7pm.
What you’ll do:
Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
💎 Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high- quality productWhat You Have:
The targeted budget for this position is $24h. This compensation budget range may be adjusted at any time at the discretion of the company.
What We Offer
At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include:
Career Growth. We want to see you sparkle! Through regular 1-1’s with your
manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here!
💎 Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
💎 Continued Education. Company-sponsored learning in leadership, professional
skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
💎 Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous
discount on our jewelry.
💎 Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus
additional bonuses for exceeding goals and monthly bonuses for top sales reps.
💎 Wellness Benefits. We offer access to exclusive discounts on gym memberships and
more, as well as an Employee Assistance Program for 24/7 access to counseling.
💎 Giving Back and Volunteer Opportunities. In addition to our giving back programs,
our teams support local initiatives and spend time together by volunteering.
Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd
month!
💎 401k match. We know that saving for the future is important. That's why we offer a
generous 401k match.
💎 Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks
of PTO in your first year.
💎 Disability and Life insurance. 100% employer-paid.
💎 Pre-Tax Commuter Benefits.
How to Apply & What to Expect:
If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!
More About Us:At Brilliant Earth , our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].
Decided not to apply? Want to stay in touch for other opportunities? Please let us know why or sign up for our Talent Community here .
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