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Staff Technical Program Manager (Mailchimp)


Intuit Inc.


Location

Mountain View, CA | United States


Job description

2023-48611 - Copy or share job URL

Staff Technical Program Manager (Mailchimp)

Location(s):Atlanta, Georgia; New York, New York; Mountain View, California

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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers, and accounting professionals. You probably know us by our flagship products, QuickBooks, Credit Karma, TurboTax, and Mailchimp, but that's just the start. We're taking on exciting challenges, and our strategy is to be an AI-driven expert platform to deliver personalized experiences to our customers to improve their entrepreneurial and financial lives.

Come join Mailchimp in the Product Development Operations team as a Staff Technical Program Manager. This role is responsible for accelerating delivery of complex capabilities and programs across the platform.

We are looking for a strategic, creative problem solver who can influence stakeholders across the organization and lead high-visibility, high-impact programs end-to-end to deliver business results.

Qualifications

10+ years of Program Management experience, including 8 or more years leading multiple complex technology-focused programs.

Self-starter able to track complex and/or large volume of details (technical and program related), manage and coordinate with 10-15 scrum teams, across multiple sites.

Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.

Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, provide summarized exec views, while also being able to get into the details. Self-awareness of what to share with each audience.

Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for delivery of best outcomes.

Degree in engineering, computer science, information systems or equivalent experience.

Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with.

Responsibilities

Partner with Business and Technology leaders to execute the strategy for one or more key programs across the Mailchimp platform.

Drive multi-year multi-phase program roadmaps across multiple contributing teams.

Develop program charters ensuring the scope aligns with business priorities.

Develop & deliver program plans that encompass all phases of planning, implementation, production readiness and support defining a cross-functional program structure.

Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.

Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.

Communicate progress, report status, and provide relevant insights across organizational boundaries and levels from individual contributor to senior executive.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $162,500 - $219,500, Bay Area California $162,500-219,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

AlexandriaIntuit employee"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Award-winning culture, best-in-class benefits

Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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