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Location

Newton, MA | United States

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Job description

The Clinical Assistant- Manager ensure that patient care activities are standardized.?? The Clinical Assistant-Manager also ensures that indirect patient care activities are standardized across all locations, including ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Reporting to the Nurse Director of the designated infusion/exam practice(s) the Clinical Assistant-Manager is responsible for ensuring the clinical care delivered by Clinical Assistants and workflows are consistent across all exam and infusion departments.?? The Clinical Assistant-Manager is responsible for day-to-day clinical assistant oversight and the lead CA role.?? Responsibilities include but are not limited to the coordination and supervision of lead clinical assistant staff.?? The Clinical Assistant-Manager provides clinical leadership and management to the clinical assistant team and promotes professional growth for self and staff.?? The Clinical Assistant-Manager demonstrates broad thinking, collaboration, and facilitation of learning and advocacy for patients and staff.?? Manager acts as the clinical assistant expert and mentor and maintains competency for clinical assistant staff.?? Specific duties and responsibilities may vary across the different programs and areas. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practices.

This is a 100% on-site position.??

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Coordinates with Nursing Leadership, Lead CAs and Clinical Assistant team to support the orientation and mentoring of Clinical Assistants.
• Strategizes the day???s workload and makes recommendations accordingly.
• Oversees the hiring, orientation, evaluation, coaching and mentoring of staff in accordance with Human Resource policies.
• Partners with colleagues across the institute to ensure patient care supply and equipment needs are met.
• Serves on committees to represent Clinical Assistants.
• Serves as a content resource to Clinical Assistants regarding workflows, policies, procedures, regulatory requirements, systems, technology, etc.
• Accepts additional responsibilities based on the changing needs of the institute and clinical environment to support patient care.
• Assists in preparations and environmental readiness for regulatory visits. Monitors the environment of care with attention to patient safety. Ensures compliance with regulatory agency standards.
• Assists the Supply Chain with supply ordering/receiving workflows.
• Forecasts anticipated Clinical Assistant needs, including education.
• Works collaboratively with nursing leadership to determine repair needs of equipment and/or future equipment needs of the unit.
• Supports and/or provides patient care activities as needed.

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KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent organizational, communication and interpersonal skills.
• Strong analytical skills, written skills, technical skills, problem-solving skills, attention to details, ability to balance multiple tasks.
• Self-starter with strong team player abilities.
• Ability to work as an effective member of an interdisciplinary team.
• Ability to function in a busy work setting with patients with complex needs.
• Ability to be organized in a fast-paced environment, prioritize and meet pre-determined deadlines.
• Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.
• Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric.

SUPERVISORY RESPONSIBILITIES:

Directly supervises Lead Clinical Assistant Staff. May also supervise other CA staff members, as determined by leadership.

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
  • Completion of an accredited Medical Assistant Program; or
  • 4 years of experience in a Medical Assistant, Clinical Assistant, Certified Nursing Assistant or related clinical role (i.e. Emergency Medical Technician, Clinical role with military environment or Emergency department technician experience).
  • Experience in a lead clinical assistant role preferred
• Phlebotomy certification or experience is preferred.
• Having wide-ranging experience, uses technical concepts and Institute objectives to resolve complex issues in creative and effective ways. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.?? Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.?? Networks with key contacts outside own area of expertise.

About Dana-Farber Cancer Institute

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Connections working at Dana-Farber Cancer Institute

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