Location
Hayward, CA | United States
Job description
Are you a hospitality enthusiast with a passion for delivering exceptional guest experiences? Motel 6 in Hayward, CA is looking for a dedicated Front Office Manager to lead our team in providing top-notch customer service. With a competitive salary of $20.00 per hour, you'll oversee front desk operations, ensure smooth check-ins and check-outs, and handle guest inquiries with professionalism. Join our team and be part of a supportive environment where your leadership skills will shine, working together to create a welcoming atmosphere for our guests. Take the next step in your hospitality career and make a difference with us at Motel 6 in Hayward, CA.
Responsibilities:
- Oversee front desk operations and ensure smooth check-in and check-out processes.
- Manage and train front desk staff to provide exceptional customer service to guests.
- Monitor and maintain reservation systems to optimize room occupancy and revenue.
- Handle guest inquiries, requests, and complaints in a professional and timely manner.
- Collaborate with other departments to coordinate services and resolve guest issues efficiently.
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Ability to handle and resolve guest complaints.
- Attention to detail and organizational skills.
- Proficient in computer systems and software applications.
Qualifications:
- Minimum of 2 years experience in hotel front office operations.
- Proficiency in GSuite and other office management software.
- Strong communication skills, both verbal and written.
- Ability to manage a team effectively.
- Flexibility in work schedule, including weekends and evenings.
About Company:
Great opportunity to grow and advance in your career.
Job tags
Salary
