Training Manager, Information Resources

Location

Type, TX | United States

Job description

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we are looking for strategic thinkers who will help assure the security and compliance of UT Southwestern. With a career in our Information Technology department at UT Southwestern, you will be able to help with our mission to provide exceptional clinical care and create cutting-edge research programs as you grow your IT and security career. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a life-changing career!

Job Summary

As a member of the Information Resources (IR) Culture Management Team, the Training Manager plays a pivotal role in leading the creation, execution, and continuous improvement of training at UTSW. This position is responsible for the management, leadership, development, and support for a team of trainers, ensuring they are equipped to deliver high-quality training. In this role, you will execute all mandatory Human Capital Management functions for team members and encourage a culture of continuous learning within the training team. You will collaborate with department leaders and subject matter experts to understand specific training needs for different teams and initiatives and manage the design and development of training programs to ensure alignment with organizational goals and identified needs. You will also manage the delivery of training programs using a variety of methods including workshops, seminars, webinars, and e-learning platforms, and provide input into the training budget to ensure cost-effective use of resources. This role requires you to stay informed of advancements in training technologies and tools that enhance the learning experience and optimize training operations. If you are a dynamic professional ready to create and enhance workplace training, we invite you to be a part of our team. Our ideal candidate is structured and organized in their approach to leadership, possesses a forward-thinking/continuous process improvement mindset and a strong acumen with progressive training mediums/tools.

Education and Experience

Minimum Requirements

• Bachelor’s degree with major coursework in computer science, math, information systems, or other related field and six (6) years progressively responsible information technology experience; OR
• High school diploma or GED and eight (8) years progressively responsible and applicable information technology experience, required.
• Two (2) years in supervisory or managerial role, required.

Preferred Qualifications

• Experience in different training delivery mediums (eLearning, videos).
• Experience in delivering and creating training.
• Experience in current/newer technology in delivery of training.
• Experience in leading a team of trainers.
• Experience in business systems such as PeopleSoft and learning management systems.
• Experience in leveraging AI in the creation or delivery of training. 

Specific Job Duties

• Manage and lead a team of trainers, ensuring they are equipped to deliver high-quality training.
• Provide guidance, support and professional development opportunities for team members.
• Execute all mandatory Human Capital Management (HCM) functions for team members.
• Encourage a culture of continuous learning within the training team.
• Collaborate with department leaders and subject matter experts to understand specific training needs for different teams and initiatives.
• Manage the design and development of training programs ensuring alignment with organizational goals and identified needs.
• Manage the delivery of training programs using a variety of methods including workshops, seminars, webinars, and e-learning platforms.
• Provide input into training budget ensuring cost-effective use of resources.
• Stay informed of advancements in training technologies and integrate relevant tools and platforms that enhance the learning experience and/or optimize training operations.
• Establish metrics and key performance indicators (KPIs) to measure the success of training programs.
• Performs other duties as assigned. 

Other Job Duties

• Manages Information Resources section, such as Network Services, Software Systems Programming, Computer Training, etc. following university policies and procedures and using effective management, communication, and customer service skills to develop and ensure effective program.
• Develops, revises, recommends, and interprets policies and procedures for section to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner.
• Coordinates various projects and programs for section ensuring all tasks are completed by established deadlines and to ensure that quality customer service is provided for faculty and staff.
• Assists campus departments in assessing technical requirements that meet needs of their operation.
• Completes work specific to assigned section using appropriate technologies and communication skills.
• Supervises group of professional and/or administrative support employees.

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This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:

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