Suburban Inns
Location
Holland, MI | United States
Job description
Title/Position
Laundry
Location
Holland, MI
Employment Type
Part to Full Time
Shift
11 PM - 7 AM
Min. Experience
Entry Level
Description
Employment with Suburban Inns is more than just a job…..
Benefits Include:
Insurance for full time Team Members
Paid time off for all Team Members
Paid holidays
Hotel discounts
Employee incentive programs
Compensation (based on experience):
Minimum: $16.00/hour
Maximum:
Position Summary Responsible for the cleaning of all linen, terry, and any other product needing to be laundered, while following Suburban Inns’ Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.
Essential Functions
Report to work in uniform presented professionally, neat, and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Communicate regularly with the Executive and Assistant Executive Housekeeper to ensure they know of any linen shortages or laundry backups
Wash all laundry according to manufacture instructions, watching for stains, damage, and wear. If items are found with these issues, separate them from the rest and take care of accordingly
Dry and fold all laundry
Store clean linens in the appropriate areas of the laundry room and storage rooms
Ensure that enough linen is available to start the next day’s housekeeping shift
Keep the laundry room and storage rooms stocked with all necessary supplies
Regularly wipe down machines, dust, mop, clean lint traps, clean filters, and sinks
Report any maintenance issues to the Executive or Assistant Executive Housekeeper
Write up maintenance slips for all machines that need work
Report all lost and found items to the Executive or Assistant Executive Housekeeper
Ensure that all standards set by Suburban Inns and Hilton are being followed at all times
Deliver items to guest rooms as requested by the front desk
Maintain a positive attitude throughout the shift, and keep Team Member morale high
Exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements
Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions. May require record keeping. Good communication skills
Formal Education and Job-Related Experience
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily Verbal
Written
Monthly Participation in meetings
Teamwork and Collaboration This job is part of a formal work team within the departmentWorking Conditions and Physical Effort
Stress Load Regular exposure to stresses
Workload Fluctuation The workload required to perform this job requires ability to adapt to change
Manual Skills Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
Physical Environment Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable
Work Schedule Work regularly requires or varies between day, evening, holiday, or weekend assignments. Schedule varies according to business demands and needs
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures
Safety Responsible for adhering to all safety policies and procedures of Suburban Inns
Required Travel Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property
Uniform and Appearance Guidelines
Uniform
Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.
Appearance Visible earrings are allowed in the ears only, or must be covered throughout the course of the shift. Hair must be of a natural color, and kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.
Job tags
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