Part Time Service Cashier
Location
Norton, OH | United States
Job description
DO YOU PRIDE YOURSELF ON CUSTOMER SERVICE? DO YOU ENJOY HELPING PEOPLE? IF SO, WE WANT YOU!
At Fred Martin Superstore we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Fred Martin Superstore is critical to its success. We promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Summary
Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Essential Duties
- Greets customers at the cashier window pleasantly and professionally.
- Computes customer bills.
- Receives cash, checks, and credit card payments from customers; records the amount received.
- Makes changes and issues receipts to customers.
- Provides cash refunds or credit memorandums to customers for returned merchandise.
- Operates cash register.
- Reconciles cash drawer daily.
- Refers customers who have questions about the work performed, additional maintenance, repairs, etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices, and rental forms; lists missing documents.
- Closes all open invoices.
- Reconciles gas purchase statements.
- Assists service and parts department with telephone coverage.
- Provides clerical and secretarial assistance to parts and service departments.
- Works with department manager to keep abreast of new products and services offered, their features and value, and any price changes.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.
- Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What We Offer
- 401K Plan + Match
- Growth Opportunities
- Promote From Within
- Paid Training
- Employee Vehicle Purchase Plans
- Family Owned and Operated
- Long Term Job Security
- Health and Wellness
- Discounts on Products and Services
- Cell Phone Discounts
- Fitness Membership Discounts
- Bonus Opportunities for all employees up to $3,250
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job tags
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