(USA) Market Asset Protection Manager, Sam's Club
Location
Flint, MI | United States
Job description
What you'll do at
Position Summary...
What you'll do...
We are seeking a Market Asset Protection Manager to join our team at Sam's Club. As the Market Asset Protection Manager, you will be responsible for driving Asset Protection (AP) and Safety and Compliance results across the facilities by evaluating programs and collaborating with other business partners and leaders to adapt them to club and market specific needs.
What you'll do:
- Evaluate and adapt AP and Safety and Compliance programs to club and market specific needs
- Synthesize multiple data sources, analyze trends and metrics for root cause, and determine appropriate actions to maximize sales and optimize member experience
- Communicate and enforce company policies and procedures (for example, workplace safety, fire protection, powered lifting equipment) through communication, training, recognition, and accountability
- Conduct strategic and risk-based club tours and assessments to ensure AP and Safety and Compliance metrics, programs, and measures are in place and executed
- Minimize financial risk by executing and managing risk mitigation programs, financial forecasts, and budget
- Meet expected facility and territory level total variance plan by managing corporate total variance strategies and initiatives
- Promote and support initiatives focused towards enhancing member experience while balancing risk protection
- Achieve company and market level Compliance goals by implementing strategies that align the business units to drive positive results
- Develop and manage investigations (for example, fraud, compliance, theft, ethics, safety, drug allegations, workplace violence, threat assessment analysis) in assigned territory
What you'll bring:
- Bachelor's degree and 2+ years of relevant experience OR 4+ years of relevant experience managing cross-functional programs or salaried associates
- Knowledge of regulatory agencies (for example, Environmental, Food Safety, Financial, Alcohol, Tobacco, and Firearms, Weights and Measures, Health & Wellness, Privacy / Record Retention and OSHA)
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to manage multiple projects and priorities simultaneously
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
- Drives Asset Protection (AP) and Safety and Compliance results across the facilities by evaluating programs and collaborating with other business partners and leaders to adapt them to club and market specific needs; soliciting and applying new ways of working, plans and practices for improving effectiveness, efficiency and member value; synthesizing multiple data sources, analyzing trends and metrics for root cause; determining appropriate actions to maximize sales and optimize member experience; communicating and enforcing company policies and procedures (for example, workplace safety, fire protection, powered lifting equipment) through communication, training, recognition and accountability; conducting strategic and risk-based club tours and assessments to ensure AP and Safety and Compliance metrics, programs, and measures are in place and executed.
- Minimizes financial risk by executing and managing risk mitigation programs, financial forecasts, and budget; evaluating financial reports; troubleshooting exception reports and accounts; directing corrective measures to minimize loss; monitoring profit and loss (for example, inventory shrink, total variance, accident cost, cash accounts, security services); collaborating with corporate teams (for example, Merchandising, Finance) to analyze, evaluate and review exceptions; executing claims administration; developing plans to minimize loss and contribute to the profit plan; conducting investigations on financial losses and unethical behavior in facilities.
- Meets expected facility and territory level total variance plan by managing corporate total variance strategies and initiatives; monitoring and evaluating the inventory flow process and collaborating with various stakeholders in order to develop recommendations for improvements; analyzing data to determine trends in order to identify emerging internal and external risks and prioritize mitigation efforts; conducting and/or ensuring implementation of overall club training (for example, total variances processes, controllable versus influence shrink/damages differentiation); evaluating effectiveness of risk management controls to ensure sales are maximized and member experience is optimal; and managing criminal deterrence and investigation initiatives associated with shrink.
- Promotes and supports initiatives focused towards enhancing member experience while balancing risk protection by guiding club management and associates through test or pilot initiatives and policy changes; observing members and reviewing member feedback; assessing risk associated with initiatives; evaluating clubs to gauge member experience solutions and determine the level of asset protection support needed; and recommending convenience solutions throughout the club (for example, returns, shopping, checkout, product availability) that will drive member satisfaction.
- Achieves company and market level Compliance goals by implementing strategies that align the business units to drive positive results; analyzing root cause of compliance trends, best practices and results; partnering with market and club level leadership to drive optimal compliance results; interacting with regulatory agencies (for example, Environmental, Food Safety, Financial, Alcohol, Tobacco, and Firearms, Weights and Measures, Health & Wellness, Privacy / Record Retention and OSHA); driving recognition and accountability for performance and overseeing the training and development of the Asset Protection and club management staff in areas of compliance.
- Develops and manages investigations (for example, fraud, compliance, theft, ethics, safety, drug allegations, workplace violence, threat assessment analysis) in assigned territory by completing Manual of Investigative Operations and Guidelines training for conducting investigations; conducting financial analysis; conducting internal and external reporting; completing interviews; participating in organized retail crime investigations; creating final investigative reports; presenting investigative findings to leadership with recommendations as it relates to policy infractions or criminal activity; filing criminal charges with local, state, and federal authorities; and testifying in court.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Criminal Justice, Business Management or related field and 2 years’ experience managing cross-functional programs or salaried associates, with proven experience in end-customer focused solutions and business/financial acumen OR 4 years’ experience managing cross-functional programs or salaried associates.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Finance/Accounting, Retail Management
Masters: Criminal Justice
Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification
Primary Location...
4373 CORUNNA RD, FLINT, MI 48532-4152, United States of America
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