Future Openings- Branch Management

Location

Novi, MI | United States

Job description

Are you looking for a new opportunity? How does a job with fully paid medical and dental insurance sound? What about a 9% company contribution going into your 401(k)? Oh, and how about 9 paid Holidays, competitive compensation and a company that cares about its employees?

We are looking for a Branch Manager at our Novi Headquarters. If that sounds like something you would be interested in, then please read on.

Our Mission Statement We are here to improve our members' financial lives. As one team, we serve our members and the community. Our vision is to be the financial institution that people choose first and use the most.

Our Core Values At Vibe, we are committed to these values to make it the very best for our members and our employees:

• We do what we say
• We are kind and respectful of everyone's unique situation
• We celebrate our victories
• We learn, grow, and embrace change.

Position Purpose Branch Managers are responsible for ensuring outstanding service is delivered to both internal and external members. The foundation of this position is to develop an effective team to reach their highest potential through strong leadership and coaching. Branch Managers are entrusted to identify the financial needs of the member and recommend an appropriate credit union solution, all while providing quality service to members.

Essential Duties

• Promotes the Credit Union's culture, philosophy and values by developing each employee through coaching, training and employee development.
• Monitors employees' performance; conducts performance reviews; provides continuous coaching and feedback.
• Meets with employees regularly to review previous month's performance, set goals for performance and develops plans to improve upon employees' performance/success.
• Ensures adequate staffing for efficient branch operation; maintains a highly-motivated, well-trained staff; maintains effective employee relations.
• Assists with preparation of the annual operating budget for the branch office and recommends improvement to equipment for improved efficiencies.
• Assists in the development of the credit union's overall policies, procedures, goals and objectives. Participates in credit union committees and management meetings to enhance teamwork.
• Responsible for exceptional member service to every member, every time by ensuring employees fulfill our Service Promises.
• Ensures that the branch meets sales and service goals as established by the Credit Union.
• Demonstrates enthusiastic support of our corporate mission, core values and long-term objectives. Performs job duties within our bylaws, regulations, policies, established internal and external service standards and our work procedures.
• Train and supervise branch staff. Assigns, directs, coordinates and reviews work performed by staff.
• Must possess effective knowledge of the Credit Union's products and services and ensure employees possess the same. Promotes products and services by explaining features and benefits and determining members' needs.
• Schedules and oversee activities of branch employees engaged in implementing credit union services.
• Monitors office activity, assisting staff as needed and performs all duties related to member services, cash operations, lending and provides support to members and employees.
• Delegates effectively and empowers subordinates to make decisions within their areas of responsibility. Encourages and develops cooperation among all levels of employees.
• Ensure branch is compliant with the Branch Internal Control Plan (which includes c onducting surprise audits on the vault, cash dispensers, and teller drawers on a monthly basis and/or quarterly basis).
• Ensures that the branch complies with local, state and federal regulations set forth by the NCUA and other regulatory agencies.
• Responsible for ensuring entire branch team is trained and compliant with policy, procedures and regulations as related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), Customer Due Diligence (CDD) and Secure and Fair Enforcement for Mortgage Licensing Act (SAFE) daily to ensure compliance with current regulations.
• Serves in a lending capacity by understanding the policies and procedures of lending and serving as a Loan Officer for the Credit Union.
• Performs special assignments as needed.

Education and/or Experience

• Bachelor's Degree in Business Administration, Finance or related field and/or equivalent combination of education and experience
• Two years' management experience required

Skills/Abilities

• Highly organized and the ability to work in a high-volume environment.
• Strong leadership and coaching abilities.
• Ability to keep up with current business trends with use of periodicals and professional journals.
• Strong written and verbal communication to all levels in the credit union.

Vibe Credit Union is proud to be an Equal Opportunity Employer-Minorities/Women/Disabled/Veterans/Sexual Orientation/Gender Identity, committed to workplace diversity ed/Veterans/Sexual Orientation/Gender Identity, committed to workplace diversity

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Salary

$68k