---

---

Location

Sacramento County, CA | United States

---

Job description

Job Description and Duties

Under the direction of the Staff Services Manager (SSM) II, the SSM I in the Division of Operations (OPS), Legal Support Operations (LSO), independently plans, manages, and directs staff providing legal support services to executive, attorney, paralegal, and other professional and administrative staff. Interfaces with legal division management and senior attorney staff in a variety of practice areas to resolve sensitive, confidential, complex and high impact policies to ensure mission critical work is anticipated, planned, and delivered in support of the Sacramento Office of the Attorney General. The SSM I directly supervises Legal Specialists, Legal Support Supervisors (I and II), and indirectly supervises approximately 60 - 70 other supervisory, legal secretary, and clerical support staff. The SSM I provides management and policy direction for the administration of a broad array of services which are essential to the operation of a large legal office. Oversight of all activities related to Legal Support Services including personnel and human resources management, legal secretary assignments, job design, recruitment and retention, testing, selection, training and development, performance evaluation, motivation, counseling, labor relations, conflict management, discipline, and workers' compensation. Advises and consults with representatives of each of the legal divisions.

The SSM I will be involved in the selection and training of subordinate supervisors and the recruitment and training of line staff; sits on examination and hiring panels; creates testing criteria and exam questions for supervisory and management exams; recommends plans for recruitment and retention projects; participates as adviser and consultant to the Classification & Pay, Testing Selection Unit and the Office of Professional Development. Reviews employee concerns, issues, complaints, grievances and makes recommendations for resolution.

Duties may also include tasks that require driving, bending/stooping, carrying/lifting up to 25 pounds, climbing, kneeling, reaching/twisting, manual dexterity grasping/ keyboarding), pushing/pulling, prolonged standing/sitting, frequent walking. Demanding, high-pressure position with frequent interruptions and multiple deadlines. Occasional travel may be required, locally and with the State.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

This position offers a hybrid schedule, i.e. combined remote and in-office work schedules. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you!

Special Requirements

• Fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-420209) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong leadership qualities and team building skills.
• Supervisory experience and working knowledge of supervisory techniques
• Ability to maintain a positive, creative and flexible approach to issues and problems while working in a fast-paced team environment.
• Excellent organizational, research and analytical skills, and ability draw sound conclusions and adopt an effective course of action.
• In-depth knowledge and understanding of personnel, budget, human resource management, labor relations, discipline, and conflict management processes.  
• Experience with the hiring process, Selection, Training and Development, and Retention and Recruitment.
• Excellent verbal and written communication skills. 
• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.
• Experience in writing, reviewing and editing employee evaluations and probationary reports.
• Understanding and knowledge of policy planning and procedures
• Ability to maintain a high degree of diplomacy, professionalism, initiative, and self-discipline to independently work with all levels of staff.
• Computer experience (Microsoft suite, Word, Outlook, Excel, MS Teams, graphs, charts)

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

STAFF SERVICES MANAGER I EXAMINATION LINK

In order to obtain list eligibility and qualify for the SSM I position, please take the online exam at the following:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for this position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length.

---

Job tags

---

---

Salary