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Location

Des Plaines, IL | United States

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Job description

ACCOUNT MANAGER / CUSTOMER SERVICE REPRESENTATIVE


Direct Hire Opportunity with our client in the Des Plaines area.


$45,000.00 to $55,000.00 per year!! + Bonus!


Account Manager / Customer Service Representative


Do you have excellent Customer Service Skills and are good at upselling? NOW IS THE TIME!


The Account Manager/Customer Service duties may include, but are not limited to, the following:

• This requires exceptional communication skills, both written and verbal.
• This role is the primary contact for existing customers.
• Account Managers will handle 200 plus customer relationships and be responsible for driving customer orders, upselling and working with the outside Sales Rep to achieve their territory yearly goals.
• Daily customer interactions through Emails and Phone Calls
• Answer incoming phone calls promptly and with upbeat attitude
• Logging pertinent information to the customers' accounts in our CRM system
• Quoting, quote follow up, expediting, executing specific customer requirements
• Self-Management through KPI's
• Maintain and Expand Existing Customer Growth> 3-4%
• Support outside sales in customer acquisition and Sales Funnel> 3-4%
• Upsell and provide alternate quotes/ solutions
• 1-2 Years of Customer Service and or dispatch experience
• Inside Sales Experience a Plus
• CRM Experience
• Microsoft Office proficiency, Typing / Keyboarding proficiency
• Initiative, Stress tolerance, and will to Succeed

Growing Team Environment! Great Opportunity!


To Apply - send your resume today!


Snelling Staffing Services - 224-539-8668

LOCATION
Des Plaines, Illinois 60007

PAY
$up to $55k + Bonuses!

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Salary