Asbury Communities
Location
Wilmington, NC | United States
Job description
You Belong at Asbury!
$16.50 - $18.00 per hour, based on experience.
Discover why Ivy Gables Senior Living is the top choice for providing a platform for your professional growth and fulfillment. Experience a welcoming community and a certified Great Place to Work. Our commitment to a supportive and inclusive workplace fosters genuine belonging and empowers everyone to showcase their unique talents. Join us in shaping a diverse community where extraordinary possibilities come to life.
When you join our team, you will:
Ivy Gables Senior Living is a 65 and older, retirement community that has the feel of a French Country Bed and Breakfast. When you choose Ivy Gables Senior Living you are choosing a lifestyle!
Summary
Greet residents, residents’ families, and general public in a gracious and welcoming manner.
Interface with all departments to facilitate communication. Oversee office work including
distribution of mail and updating of menus.
Essential functions
• Greet guests.
• Assist in coordination of marketing mailings, as needed.
• Interface with Community Relations Director with information on activity highlights and
any newsworthy events for potential press releases
• Support marketing events
• Assist in activities that pull the community into Ivy Gables
• Provide exceptional customer service to Residents and Families
• Respect residents’ confidentiality at all times
• Redirect confused resident from the front or side entrance.
• Maintain a list of people who want newspapers and what newspapers they have
ordered.
• Collect Resident checks and communicate to Executive Director
• Answer the telephone.
• Notify the Executive Director and Director of Building Service or designee if a fire
emergency is reported.
• Report any maintenance and safety issues to Executive Director
• Notify appropriate staff when there is a person waiting in the lobby to meet with
members of the staff.
• Interface with all departments to facilitate communication through the use of the
telephone, walkie-talkies, and other communicative devices.
• Complete computer work, office work and projects assigned by the Executive Director or
other Directors.
• Process Ivy Gables and resident mail
• Send flower when resident passes.
• Process background checks
• Place help wanted ads.
• Prepare staff birthday cards.
• Performs other duties, as assigned.
Competencies
• Accountability
• Caring
• Integrity
• Responsibility
Physical Requirements
• Able to visit all floors to supervise ongoing activities.
• Able to handle or feel objects, tools, or controls.
• Able to set up rooms and decorate for activities and special events.
• Able to hear and see in order to ensure resident safety.
• Must have good observation skills.
• Must be able to lift, push and/or move up to fifty pounds.
• Must be able to bend, stretch, stoop, and walk.
• Must be able to stand for periods of time.
Work environment
• Will work in a well-lit and ventilated area.
• May be required to work beyond normal working hours, and in other positions temporarily.
• May be subject to callbacks during emergency conditions (e.g., severe weather, evacuation,
post-disaster, etc.)
• May be subject to exposure to infectious waste, disease conditions (e.g., TB, AIDS,
Hepatitis B Virus, etc.) and hazardous chemicals.
Required Education and Experience
Experience:
• Two – four years related experience in training.
• Specific business experience with older adults or in the retirement housing industry
preferred.
Education:
• High School Diploma or GED
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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