Location
Brandon, FL | United States
Job description
Connect neighbors with comprehensive wrap around services, while working closely with opportunity center efforts. Will work collaboratively with the Advocacy Director to insure that all case notes are up to date and entered into the UNITY database on a consistent basis. Will research and collaborate with nonprofits, churches, and government agencies in order to connect neighbors with timely resources and supports. Will maintain case management notes for each neighbor up to 90 days.
ESSENTIAL FUNCTIONS: Case Management - Will connect neighbors with community resources such as financial
assistance, affordable housing, transportation options, and subsidized childcare. Will
meet daily with those in need and maintain detailed case notes. Will work closely with a
team of volunteers. Will maintain strict adherence to all systems, policies, and
procedures pertaining to financial assistance, case management, and daily interactions.
Reporting - Will maintain detailed case notes in the UNITY database, as well as
ASO/Children’s board, if applicable.
Fund Allocation - Will work closely with the Advocacy Director to access and provide
emergency funding.
Agency to Agency Collaboration - Will liaison between ECHO and local social service
agencies in order to pioneer, develop, and grow a systems for social change in
unincorporated Hillsborough County.
Other - Performs other functions as necessary or assigned.
Demonstrated Knowledge and Skills: - Possess both verbal and written communication skills in order to communicate effectively with neighbors, volunteers, members of the community and colleagues
- Possess active listening skills
- Possess a high degree of social perceptiveness- being aware of others’ reactions and understanding why they react as they do
- Proficient in Microsoft Office and Excel
- Ability to work in a high neighbor contact area and fast paced environment
- Utilize time management skills and tasks for self and others.
- Ability to recruit, encourage, train, motivate, and retain volunteers
- Ability to monitor/assess the performance of self and others in order to make improvements and take corrective action
Job tags
Salary
