Location
Burlington, NC | United States
Job description
The primary role of the Retail Floor Manager is to operationally manage and drive the success of the Used Car Retail department through developing sales consultants, working with third party vendors and achieving monthly sales quotas. This is an active role and will be working closely with the Used Car Director.
We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to customer service at the highest level.
About Us
At Burlington Kia, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Burlington Kia is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
What We Offer
- 401(K) - with employer match
- Paid Holidays
- Paid Vacation
- Health, Dental and Vision insurance at group rates
- Offer a FREE Medical Plan
- Basic Life Insurance
- Accident and Critical Illness insurance
- Growth opportunities
- Competitive pay plans
Responsibilities
- Purchase vehicles for the inventory from auction and off-lease returns
- Conduct trade appraisals and transport information into vehicle management system
- Desk deals, track revenue logs, and manage retail delivery reports
- Track record of staying within turn policy guidelines for inventory (45-60 days max)
- Experience and track record of partnering with wholesale vendors and wholesaling vehicles when appropriate
- Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory
- Prepare and administrator annual forecast and budget for new vehicle department
- Assist and fill in for the New Car Sales Manager when needed
Qualifications
- Prior sales consultant and F&I manager experience required
- Prior new car sales manager experience preferred
- 3-5 years of automotive experience required
- Must be able to create and maintain customer relationships
- Ability to handle a high volume of business with professionalism
- Experience and ability to handle conflict resolution
- Build relationships with local and national vendors
- Must be able to pass pre-employment screens (background & drug screen)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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