Sales Support Analyst

Location

Maitland, FL | United States

Job description

ADP is hiring a Sales Support Analyst — Commercial Operations Center of Excellence (CoE) . In this position you will be responsible for building and delivering timely best-in-class sales Reporting & Insights and CRM support within ADP’s Global Sales & Marketing organization. You will utilize your analytical/technical skills and business acumen to support making informed data-driven decisions across various Sales business segments. You will partner and consult with Sales & Operational Leaders, and internal Commercial Operations functions; as well as provide quick turnarounds on day-to-day business critical responsibilities.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success, culture, solving challenges and building invaluable working partnerships motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven and Social Responsibility.

We are in search of team members who are self-starters, intellectually curious and have a proven ability to seek out and develop innovative approaches to business problems/opportunities.

Main responsibilities:

• Creating and analyzing modern Sales Reporting and Metrics packages
• Partner and consult with Sales and Operations leadership on defining and governing KPIs consistently
• Provide highly engaged, client focused Sales Operational & Insightful support to key stakeholders
• Leverage data aggregation and analysis techniques across multiple data sources
• Prepare timely and accurate standardized reporting, analysis, and communications to support sales leaders among varying business units
• Ability to research best-practice and techniques for data visualization
• Develop a thorough understanding of key sales data sources and how they interact with one another to produce meaningful reporting and to identify workarounds to address gaps in data, sourcing or dependencies (i.e. SFDC, Oracle, other CRM applications)
• Performs ad-hoc sales data analysis, manages quick turnaround times for all assigned tasks/projects
• Identify and provide recommendations on how to improve reporting and challenges in data aggregation and analysis across team
• Provide research and administrative assistance for special projects as assigned
• Support in the alignment of territories and accounts in response to market and personnel changes as needed

Qualifications:

• 2+ years of experience in Sales or Marketing Operations, Data Reporting & Analytics or Process Improvement
• 1 year of working experience with CRM platforms (SFDC, Oracle)
• Prior working knowledge of data aggregation and querying a plus (i.e. SQL, AWS…)
• Proficient in Microsoft Office suite (Excel, Access, PowerPoint) and other Reporting tools
• Strong relationship building skills and customer focus
• Work effectively both independently and collaborate in a team-based environment
• Proactive and creative problem-solving skills
• Ability to excel in fast-paced business environment, and prioritize/manage multiple tasks/projects
• Excellent written, verbal communication and organizational skills

Preferred Qualifications: Preference will be given to candidates who have the following:

• A college degree is great but not required. What’s more important is having the skills to do the job. Other acceptable experiences could include:
• 1-2 years of experience in Sales or Marketing Operations, Salesforce, CRM, or Process Improvement

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

Job tags

Salary