Product Manager, AppleCare
Location
Valley County, MT | United States
Job description
At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. We believe that if you bring passion and dedication to your job, there's no telling what you could accomplish. Bring your passion, dedication and focus, and help invent the future! We believe in the power of combining product management and product marketing together - that the best person to communicate why a product is meaningful to customers is the same person that helped drive its creation.
As a member of the AppleCare Worldwide Product Marketing group, you’ll represent the customer throughout a product’s journey from concept through development and launch. You’ll develop and apply insights to help infuse innovative features into our product-development process. Together with our team, you’ll work to craft groundbreaking ideas into tangible products that excite the world. At Apple, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management role that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organization.
Key Qualifications
- Passionate about developing and shipping cutting edge service and support products.
- 5+ years Product Management/Product Marketing experience having led the entire product development cycle from concept to introduction.
- Familiarity with consumer electronics technologies, products and markets.
- Proven experience and ability to synthesize technologies into product communication for broad audience including customers, media, analysts, and industry professionals.
- Requires best-in-class oral and written communication skills.
- Experience working closely with cross-functional teams to define product strategy and roadmap, craft positioning, and define promotional activities.
Description
As a member of the AppleCare Worldwide Product Marketing team, you will be deeply involved in the definition of the AppleCare products roadmap, and development and launch of future products. You will play an instrumental role on the team that includes writing product and marketing requirements documents, collaborating with operations teams to investigate new product features, and being the voice of the market to Apple during the development phase. Leading up to launch, you will recommend pricing, craft product messaging briefs, guide marketing communications on the creation of product launch materials, and act as a product spokesperson. This role requires an excellent understanding of service and support and industry trends. You are comfortable managing complex and ambiguous problems and situations, and adept at identifying a project’s risks. You love using your creative and critical thinking to craft solutions for resolving them quickly. Working with multiple internal and external partners, you are adept at quickly gaining their respect and support, and consistently demonstrate extraordinary marketing expertise, attention to detail, objectivity, and accountability.
Education & Experience
BS/BA degree, MS/MBA preferred.
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $160,700.00 and $241,500.00, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
As a member of the AppleCare Worldwide Product Marketing team, you will be deeply involved in the definition of the AppleCare products roadmap, and development and launch of future products. You will play an instrumental role on the team that includes writing product and marketing requirements documents, collaborating with operations teams to investigate new product features, and being the voice of the market to Apple during the development phase. Leading up to launch, you will recommend pricing, craft product messaging briefs, guide marketing communications on the creation of product launch materials, and act as a product spokesperson. This role requires an excellent understanding of service and support and industry trends. You are comfortable managing complex and ambiguous problems and situations, and adept at identifying a project’s risks. You love using your creative and critical thinking to craft solutions for resolving them quickly. Working with multiple internal and external partners, you are adept at quickly gaining their respect and support, and consistently demonstrate extraordinary marketing expertise, attention to detail, objectivity, and accountability.
BS/BA degree, MS/MBA preferred.
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