Circle Computer Resources
Location
Cedar Rapids, IA | United States
Job description
Technical Project Coordinator
BUSINESS UNIT: ConstructEDGE
FUNCTION: Service
REPORTS TO : Project Manager
CLASSIFICATION: Exempt
LOCATION: Cedar Rapids, IA
EDUCATION: Industry standard Project Management certifications or relevant experience
EXPERIENCE: 3-5 years’ experience preferred
Who We Are Looking For
CCR is a family of businesses who build and deliver innovative technology solutions and products for partners locally and across the globe. We are searching for a highly-motivated, dedicated, and experienced team member who understands the importance of business relationships to deliver our vision. Who has the ability to adjust quickly to changing conditions, relishes tackling challenges in a fast paced environment and delivers results with confidence, collaboration and determination.
Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships.
This role will play a crucial role in the planning, execution, and successful completion of ConstructEDGE projects. Responsibilities will include coordinating project activities, ensuring adherence to project timelines, and facilitating communication between cross-functional teams.
What You’ll Accomplish and Experience
Understands project goals, scope, defined roles and responsibilities and project resources
Translate scope and objectives into tasks and schedules, assign and monitor tasks
Deliver objectives as outlined and defined in Statement of Work
Act as a liaison for internal and external clients regarding project progress or updates
Obtain, create, and track vendor quotes, purchase orders and work invoices
Review, analyze and articulate root cause of issues and propose solutions
Help manage relationships with vendors, integrators, and telecommunication providers including daily, weekly, and monthly communication and contract negotiations as a function within projects
Aids in creation and maintenance of project schedules including resource tracking
Work proactively and effectively to meet or exceed established customer service performance expectations (SLA’s)
Understand and apply practical knowledge of all systems, processes and procedures within Service Delivery with the ability to propose and implement changes
Displaying financial awareness in decision-making pertaining to project and service coordination
Ensure that all customer updates and products/service information is properly documented in internal databases
Assist with Field Service activities as needed for installations
Desirable Previous Experience
Understanding of Project Management principles and methodologies
Ability to facilitate meetings to fulfill objectives and timeframes including defining objectives, participants, action items, processes and expected outcomes
Subject matter expert level planning & organizational skills
Basic understanding and skills with support and troubleshooting
Basic understanding of wireless network technologies, signal strength, loss of signal, line of sight, interference, etc
Basic understanding of DNS, DHCP, TCP/IP including IP addressing and sub-netting and network connectivity, etc
Advanced problem solving, analytical, and decision-making skills to facilitate projects from beginning to end
Advanced level knowledge of Microsoft Office Suite (2010 or higher)
Why CCR
CCR is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA. Our achievements include:
Top quartile revenue growth for each of the last 5 years as per the worldwide Service Leadership Index® precision benchmark.
Nationally recognized as “Great Place to Work” – 8 years in a row
10-years consecutively listed on Inc. 5000 - Fastest Growing Privately Owned Companies in America
7-year consecutive top 100 listing on MSPMentor 501 internationally
Nationally awarded Platinum HIRE Vets Medallion (2020, 2021, 2022)
Finalist or Winner from Technology Association of Iowa for the following:
IT Service Provider of the Year (2021, 2020, 2019, 2018, 2017, 2016, 2014, 2013)
Top Growth Company of the Year (2017)
Best User of Technology (2015)
Technology company of the year ( 2022, 2015, 2014, 2013)
Learn more about CCR and our values:
CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for employees, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career.
Learn about our culture: .
Department
ConstructEdge
Employment Type
Full time
Minimum Experience
Mid-level
Job tags
Salary
