Location
Herndon, VA | United States
Job description
Job Description
The Enrollment Coordinator is responsible for facilitating a positive and superior student experience from application through enrollment.
Company Description:
Tech Elevator is an intensive in-person and online education provider helping individuals and companies acquire in-demand technology skills for the modern workforce. Through our full-time and part-time coding bootcamps and company partnerships, we teach students and employees from diverse backgrounds to become software developers-while also helping them to build career-readiness skills and connections through our nationally recognized Pathway Program™.
At Tech Elevator, our mission is to elevate people, companies, and communities and, since 2015, we've been transforming lives through technology education. In 2020, we were listed as the 16th fastest-growing education company in the US, and we've consistently led our industry in performance outcomes. We are proud to be listed among Purpose Jobs 2022 Best Places to Work in Midwest Tech.
For us, it's not just work; every team member contributes to a life-changing program. We work hard to help our students uncover the best version of themselves while working for a brand that empowers every employee to evolve and grow continually.
About the Role: The Enrollment Coordinator is responsible for facilitating a positive and superior student experience from application through enrollment.
Essential Functions: - Ownership of effectively moving Students through the admissions process at application submission.
- Responsible for timely communication with Students who are not moving through the admissions process.
- Responsible for accurately tracking all Closed applications, ensuring compliance is met throughout.
- Facilitating the admissions interview process with regards to coordination of interview schedules, assisting students with directions and answering inquiries, and maintaining status and notes in our CRM software
- Assistance in fielding the main phone lines and answering inquiries.
- Management of admin tools related to the movement of Students from application to enrollment.
- Working collaboratively with the Admissions and Delivery teams to ensure a quality admissions process for prospective students.
- Using consultative selling techniques to reach out to cold and warm leads to move them through the admissions process.
Experience and Requirements: - 1-3 Years minimum in Customer Service/direct customer interaction role preferred
- Must be proficient with using Google Suite, including spreadsheets, and logging activities in a CRM (Salesforce, Zoho, etc)
- Strong Communication skills, both verbal and written
- Demonstrates effective collaboration
- Likes working with data; enjoys diving into the detail
- Advanced organizational skills with the ability to manage various and competing priorities while maintaining strong attention to detail
Working Conditions: Regular office hours
Occasional evening and weekend hours as required for events
Occasional travel
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market, and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
We anticipate the hourly rate range to be $16.52 to $21.48. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Fixed Term (Fixed Term) (Seasonal)
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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