Opener/Membership Representative
Location
Oakland, CA | United States
Job description
About the Job
We are looking for friendly, welcoming and energetic people to join our front desk team
- THIS POSITION IS FOR OPENING (4:45AM-10AM Weekdays).
- This position is so important to uphold our amazing member experience, because there's nothing better than being welcomed to your gym with a friendly smile and a "hello!" If you have or want experience in hospitality and love working with people we hope you apply today to join our fun, energetic team!
Our Mission:
Our mission is to help build healthy bodies, lives, families and communities through fitness.
We love helping others improve their health, both physically and mentally, and have fun doing it! Our ultimate goal is to help improve the lives of our members through our passion and focus on health and fitness.
About our #FIT19FAM!
Merge your passion and career! Some Fitness 19 team members are here to make a career in fitness. Some work at Fitness 19 as a second job or even a second career. Other team members are going to school and need a flexible work schedule.
All these people are in different stages of life but they all have one thing in common...
they have a passion for fitness and want to share that passion with others .
Description:
- The opener is responsible in making sure the gym is open on time and ready for our morning customers! It is essential that you arrive on time! As one of our Sales Associates you generate revenue by creating excitement over goal attainment, enrolling members, and being in relationship with potential, new and existing members.
- This position is an hourly (non-exempt) position that provides a base hourly rate plus the potential to earn additional compensation through commissions.
Essential Duties & Responsibilities:
- Create new business internally through member promotions, referrals and the dissemination of guest passes.
- Promote specials to current and future guests.
- Tour potential members through the club and connect the guest to the facility, equipment, services and amenities.
- Understand how a membership with Fitness 19 will help customers succeed in reaching their goals.
- Ask questions and build rapport to help the potential member find the path to reach their goal.
- Communicate professionally and authentically and find what holds the highest value to the potential member on a personal level.
- Effectively and professionally enroll guests using Fitness 19 sales techniques and protocol.
- Follow up with members that have enrolled to ensure we are exceeding expectations.
- Provide the highest level of customer service possible when communicating and interacting with guests.
- Assist in maintaining a clean and operational facility.
Qualifications:
- Competitive drive to succeed in a commission sales and performance based culture.
- Excellent customer service and communication skills.
- Independent, self-starter with strong organizational skills and passion for helping others lead healthy and fit lives.
Physical Requirements:
- Must be able to lift 45 lbs.
- Typing, using the telephone and computer mouse.
- Frequent sitting, standing, and walking.
Job Details:
- This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities.
- The order in which duties and responsibilities are listed is not significant.
- Job Types: Part-time, Commission.
- Experience: Sales and customer service experience preferred but not required.
We carefully review every submission we receive and we can't wait to hear from you!
About Fitness 19: At Fitness 19 we are committed to our mission of helping people--team members and members alike--to achieve all of their goals. We are changing the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life.... for everyone! Fitness 19 was founded in 2003 by fitness industry veterans who believed that the traditional health club model wasn’t meeting the needs of most people. They started Fitness 19 to give members more of what they really want out of a fitness membership. The result is a simple fitness club concept – an extremely affordable, family-friendly facility that offers state-of- the-art cardio, strength, and free weight equipment. Flash forward to today. Fitness 19 has grown tremendously with new locations, expansions, and remodeling. Fitness 19 continues to grow by creating new group classes, researching the fitness industry’s latest trends, and providing our members with only the best products and supplements we hand-pick.
Job tags
Salary
$16.5 - $18.5 per hour
