Intake Specialist Home Healthcare
Location
Southfield, MI | United States
Job description
We are looking for a scheduling supervisor to join our growing team! The right candidate will have excellent interpersonal skills and is highly organized. They should possess a can-do attitude and have the ability to multitask and be able to pay close attention to detail and obtain required information from clients and customers. Must have Kinnser and ECIN experience.
Responsibilities
- Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.
- Establishes and maintains positive working relationships with current and potential
referral sources.
- Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
- Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.
- Builds and monitors community and customer perceptions as a high-quality provider of services.
- Gathers collates and reports referral statistics including key customer referral trends.
- On-call Intake Rotation
Qualifications
- Ability to communicate effectively with clients, families, caregivers, and administrative staff
- Confirmed leadership and interpersonal skills as well as flexibility while working within a high standard of stress
- You are passionate, ambitious, eager to improve, and computer-literate
- 2+ years working in Home Care or related services
- Must have Kinnser and ECIN experience
HOPE At Home Health Care is a full-service home care agency dedicated to helping people excel in the comfort of their homes. We offer Medicare-certified skilled services. Whether you are recovering from injury or illness, or simply want to reinvigorate your mobility and health, HOPE At Home Health Care has a solution for you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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