St. Luke's University Health Network
Location
Bethlehem, PA | United States
Job description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Job Summary The Quality Resources Assistant performs administrative duties, manages projects and facilitates communication among the organization, the Network, and the communityWork Performed
Job Duties and Responsibilities:
Supports the SVP, Chief Quality Officer and other members of the senior Quality team by accurately arranging and scheduling meetings and appointments and maintaining calendars. Assists and coordinates special projects/events May complete payroll documentation and submit according to Network policy. Composes routine correspondence for signatures. Maintains files of contracts and correspondence and related materials electronically and paper, when appropriate. Works interactively within Department in continuing own development through active participation in in-services and/or continuing education programs. Communicates effectively via telephone, screening calls and referring to appropriate person. Maintains awareness of department budget and works within its resources. Keeps organizational policy and procedure manuals and documents updated. Responsible for preparing meeting packages, as directed. Responsible for taking minutes and attends other meetings as directed. Demonstrates proficiency in the use of dictation systems, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Adobe Acrobat Professional, Microsoft Visio, Microsoft Outlook, and other computer systems as needed. Design and maintain databases as needed. Promptly handles complaints as appropriate. Other related duties as assigned.
RequirementsPhysical and Sensory Requirements : Occasionally lift and/or carry 50 lbs. Frequently lift and/or carry 25 lbs. Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time. Stand and/or walk at least 6 hours in an 8-hour work day. Stooping (bending at the waist) and crouching (stooping and bending at the knee) – required frequently. Handling (grasping) – required frequently. Fingering (fine manipulation) – required only occasionally.
Potential On-The-Job Risks : No identified risks. Employees who work in patient care areas where they may have potential exposure to patients with suspected or proven tuberculosis (TB) must have the ability to wear a particulate respirator and be fit-tested in compliance with the current recommendations from the CDC (enforced by OSHA) or must provide physician documentation as to the inability to wear a particulate respirator.
Specific Protective Equipment Available: None
Most Complex Duty : Organization and prioritization of multiple clerical duties. Working for multiple Managers.
Communications: Oral and written communication with other Network personnel as needed.
Additional Requirements : Must be proficient in MS Word, Outlook, Excel, and PowerPoint. Must be able to prepare mail/email merges.
Qualifications:
Education: High School Graduate with major in business, computer or related field. Excellent oral and written skills required to relate effectively with managers and other staff at various levels.
Training and Experience: Ability to complete clerical and secretarial duties. Tact, courtesy, initiative, sound judgment and the ability to follow direction. Five years experience as a secretary or administrative assistant. Ability to work with people in a diplomatic manner. Ability to work independently or with minimal supervision. Computer proficiency in basic and some advanced features of Microsoft Word, PowerPoint, Excel, Access, Visio and Adobe Acrobat.
Work Schedule : 8:00 a.m. to 4:30 p.m. or 40 hours per week as needed. Day, middle or night shift with varying hours based on the needs of the department.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
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