Location
Chicago, IL | United States
Job description
TITLEServiceNow Architect
LOCATIONDowntown Chicago Based (Onsite Only)
DURATION12MONTHS
IMP SKILLS
- Bachelors degree and 8 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 9 year Information Technology experience OR 10 years Information Technology experience.
- Predictive Analytics and Infrastructure Automation.
- Experience with Infrastructure Operations.
- Experience with solutions to enable Operations Management ITILv3 .
- Experience with Call Center Technologies (e.g. IVR ACD CTI Call Recording Call Management Call Routing).
- Experience with Connected Workforce (e.g. Collaboration Technologies O365 Lotus Notes).
- Experience with Workforce Devices (e.g. Mobile devices (laptops tablets handheld) and Desktop as a Service/VDI Technologies).
- Experience with Platform Services (e.g. Server OS Virtualization and Container technologies and SDDC).
- Experience with Advanced Integration (e.g. Web Server (Apache IIS and other Servers).
- Experience with DBMS and Analytics (e.g. DB/2 SQLServer Oracle Teradata Hadoop).
- Knowledge of Infrastructure Operations.
- Solutions to enable Operations Management ITILv3.
- Experience with system and technology integration.
- Ability to simplify & standardize complex concepts / processes.
- Customer relationship management.
- Understanding of business priorities (e.g. vision) trends (e.g. industry knowledge) and markets (e.g. existing/ planned)
- Ability to understand and support strategic vision.
Job tags
Salary
