Seattle Children's Hospital
Location
Seattle, WA | United States
Job description
Provide a wide range of highly complex administrative tasks. Responsibilities include the organization, prioritization and coordination of a high volume of work including confidential information. Duties include exceptional customer service to customers and visitors; creating, typing, editing, and proofreading various department documents; creating and maintaining filing systems; scheduling meetings and arranging travel; entering, extracting, and analyzing data into reports and presentations; coordinating and monitoring budget preparation; auditing or reconciling financial statements and invoices; and managing workload required to complete projects. Duties will vary by department.
Description:
Provides comprehensive administrative support for for the PLUGS (Patient-centered Laboratory Utilization Guidance Services) business. PLUGS ® is a non-profit laboratory stewardship business within Seattle Children's Hospital Department of Laboratories. PLUGS administrative assistance consists of supporting the team with the following:
Additional tasks include supply ordering, oversight of all invoicing and contract management, and administrative support for PLUGS huddles and team meetings. Facilitates effective communication with all stakeholders including external clients, sponsors, partners and the internal PLUGS team.
Some travel may be required.
Education and Experience : (Identify only education requirements that are legally defensible – e.g., an attorney needs a Juris Doctor)
Preferred:
- Marketing experience
- Bachelors degree in Healthcare, Communications, Marketing or Business related field
- Experience with website and social media development/maintainance
Program Administrative Support:
• Act as primary point of contact for PLUGS partners and clients by responding to inquiries via email and phone. Monitor and manage PLUGS Outlook Inbox and Social Media accounts
• Support and foster relationships with existing clients, sponsors and new leads
• Follow established procedures for onboarding new clients using e-mail communication, web-based marketing platforms and SalesForce
• Coordinate scheduling meetings with clients and laboratory team via outlook and Microsoft Teams
• Plan,schedule, and provide AV support for webinars (WebEx)
• Maintain, support and troubleshoot WordPress website
• Maintain the CRM (Client database) for PLUGS via SalesForce
• Maintain and update all of the internet and social media marketing tools for business lines as directed by Program Manager
• Coordinate tradeshow activities including development of marketing materials
• Track and monitor contract renewals and payments
Conferences:
• Assist in planning PLUGS Annual Summit and Regional Meetings. Plan event space, create signage and marketing materials, perform outreach to invite speakers, and track sponsorships. Some travel may be required.
Finance Tracking:
• Work with Hospital Finance to manage accurate invoicing of clients and sponsors and ensure payments are received.
Required Education/Experience:
Required Credentials:
Preferred:
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
The union pay ranges can be found on the Seattle Children’s website here: WSNA - UFCW
Seattle Children’s offers annual incentive pay based upon performance that is commensurate with the level of the position.
This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors .
Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Click here for more information.
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
In 2022, U.S. News & World Report once again ranked Seattle Children’s among the nation’s best children’s hospitals – for the 30th year in a row. For more than a decade, Seattle Children’s has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels. Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.
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