Location
Duluth, GA | United States
Job description
Responsibilities:
- Leads the development of features and functionality for a key strategic program initiative, including the identification of business opportunities, requirements definition, project implementation and evaluation
- Combines a strong understanding of customer needs with an equally deep understanding of business goals to champion solutions that deliver value for macys.com.
- Independently identifies new opportunities and develops business case/ROI for projects in particularly ambiguous, complex, and emerging domains
- Gathering input from a variety of internal stakeholders, and external resources
- Conducting industry analysis (identifying market trends)
- Analyzing existing Macy's data, and conducting user research/testing
- Evaluating technologies (internal capabilities, and vendor offerings)
- Socializes opportunity assessments, driving to alignment among the highest level of leadership in the organization
- Responsible for the requirements, approach, and vision for vendor facing features as well as feature definitions, detailed requirements, business process changes, internal communications, and implementation plans
- Autonomously leads and motivates multiple cross-functional teams throughout the entire life cycle of product development, including deployment and post-deployment
- Participates in Agile Project Inception, Iteration meetings, writes stories/acceptance criteria, story signoff, launch readiness, post-launch triage/burn-in
- Coaches' other product managers to write user stories as part of an Agile project framework
- Independently resolves specific challenges related to how a feature/tool will work for Macy's customer or business user and make trade-offs of scope, time & budget when issues arise
- during development
- Accountable for the financial impact and customer experience of the products produced, using analysis to measure the results of feature deployments to quantify the business benefit/impact, and identify further business opportunities or recommendations of product evolution
- If necessary, coordinates with outside vendors and partners to ensure their work is delivered on time and on scope
Qualifications and Competencies: - BA/BS required
- 6+ years product management experience
- Ability to balance Seller needs with internal business goals and prioritize where necessary
- Experience with the Agile development process preferred
- Has a proven successful track record; recognized as an expert across the division, who has excellent judgment and whose projects and team have contributed significantly to the success of the division
- Strong verbal and written communicator with all levels of business leaders; ability to influence key business leaders in the organization, defining and presenting compelling product vision
- Exceptional negotiation skills across a myriad of audiences; can successfully advocate both business-facing and IT technology solutions among peers and to executive leadership
- Able to manage multiple projects simultaneously, at various stages of their development
- Ability to translate strategic goals to into product features
- Experience with 3rd party software integrations
- Intellectually curious with strong analytical skills, including demonstrated ability in performing complex data analysis and drawing actionable insights, and building strategies against the analysis
- Ability to execute independent research projects, and generate practical results and recommendations
- Must be able to work independently with minimal supervision
- Thorough understanding of the retail business
- Customer-Centric: You are passionate about baking customer service into how you think and operate
- A good balance of analytical and creative thinking
- Thrives under pressure, balancing multiple work streams and priorities
- Bring positive energy, optimism, and passion to work every day
- Ability to work a flexible schedule based on department and Company needs
Job tags
Salary
