Part-Time Administrative Assistant
Location
South Bend, IN | United States
Job description
Department
SCHOOL OF EDUCATION (SB-SEDU-IUSBA)
Job Summary Under direct supervision, leads and supports the administrative functions of the IU South Bend Community Counseling Clinic. The Administrative Assistant supports the onboarding and ongoing processes for individuals seeking and continuing counseling services, assists the student-counselors with scheduling, technology, paperwork and documentation, and maintains general administrative organization. This is a part-time position covering 20 hours per week, in person, and on the IU South Bend campus.
General Responsibilities
- Manages phone calls, email, and messages with prompt and effective communication.
- Identifies, complies with, and informs others of policy/procedures.
- Proactively protects client and student privacy and confidentiality by following FERPA and HIPAA standards.
- Assists clients and counselors-in-training with appointment management.
- Managies client and clinic paperwork, collects contact information from client, and screening.
- Organizes files.
- Maintains the counseling clinic spaces.
- Assists with ordering supplies and tracking supply needs.
- Assists with creating and managing technology.
- Checks-in clients for appointments, review, upload, or complete electronically client documentation.
- Maintains records for staff training (e.g., HIPAA), licensure, and record keeping.
- Other duties as assigned.
Qualifications EDUCATION
Required - High school diploma or equivalent (such as HSED or GED)
Preferred SKILLS
Required - Familiarity, or willingness to learn, clinic technology and platforms (e.g., electronic medical records, Zoom, Teams)
- Demonstrates ability to maintain confidential information
- Maintains a high degree of professionalism
- Strong verbal communication and listening skills
- Effective interpersonal skills
- Excellent organizational skills
Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location Indiana University South Bend campus
South Bend, Indiana
Advertised Salary $19.00 per hour
Job Classification Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
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Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
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