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HVAC Customer Service Representative


CABS Heating & Air Conditioning


Location

Vacaville, CA | United States


Job description

Join CABS Heating & Air Conditioning as our full-time HVAC Customer Service Representative who provides excellent service to our clients over the phone in the West Sacramento, CA area. This customer service position at our office earns a competitive wage of $17-$21 per hour , depending on experience.

In addition to competitive pay and our family-oriented culture , we offer our HVAC Customer Service Representatives the following benefits:

Interested and wondering how to apply for this position at our office? It's easy! If you have exceptional customer service skills and enjoy talking on the phone, just fill out our initial mobile-friendly online application . We hope to meet you soon!

DAY-TO-DAY

This customer service position typically works at our office between 8:30 AM and 5:00 PM, Monday through Friday . The schedule can vary during our busy season.

As an HVAC Customer Service Representative, you play a vital role in our heating and air conditioning company. Every day, you arrive ready to handle a variety of duties, including scheduling appointments as well as offering ancillary products and services to help meet our call center's sales quotas. Committed to providing quality customer care, you diligently stick to your company-provided script while on the phone. Working closely with our dispatchers, you promptly respond to all customer inquiries regarding scheduling, equipment services, invoicing, and general inquiries.

Exceptionally organized, you schedule our clients' preventive maintenance service appointments, review completed service work orders, and generate our techs' daily debriefing calls. A team player, you participate in all company-sponsored training classes. No matter the circumstances, you always maintain a courteous demeanor with all customers and associates. You find great satisfaction in helping our customers receive the assistance they need !

ABOUT CABS HEATING & AIR CONDITIONING

At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. We are a responsible, modern company that strives to do our part to take care of the planet by educating our community on how to cut energy consumption without sacrificing home comfort. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. Our ethical practices and top-quality services instill trust and confidence in every client we work with, ensuring they think of us first for all their heating and cooling needs.

We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family , and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development . If you are looking for a company that you can grow with , look no further!

OUR IDEAL HVAC CSR

If this sounds like you, keep reading!

REQUIREMENTS FOR AN HVAC CSR

If you meet the above requirements, we need you. Apply today to join our office team!

Location: 95605


Job tags

Hourly payHoliday workFull timeNight shiftWeekend workMonday to Friday


Salary

$17 - $21 per hour

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