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Location

Bentonville, AR | United States

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Job description

What you'll do at

Position Summary...

What you'll do...

At Sam’s Club, we are member obsessed. We look to add value to the Sam’s Club membership, and we partner with suppliers to bring unique and exciting values to our members. Sam's Club Member Access Platform (MAP) is the nexus of the Supplier –Marketer - Merchant partnership and are responsible for delivering our suppliers (advertisers) impactful omnichannel member experiences that are married with measurable insights.

This is a unique opportunity to join a fast growing, highly visible team within Sam’s Club. We believe all digital advertising can be targeted and accountable – and we have Sam’s Club first party membership sales data to prove it. MAP wins when suppliers invest in digital media to drive growth; Sam’s and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to fueling Sam’s overall growth strategy.

As a Manager, Billing Operations, you will be a critical member to ensure we bill to and collect from advertisers timely to a support healthy cash flow. The MAP Team is looking for a task-oriented individual with an acute attention to details who excels at prioritization and collaboration.  You’ll contribute to a high-caliber team in a business that is experiencing rapid and dramatic growth. We are looking for demonstrated performance in a constantly changing environment. 

We are looking for an individual with experience in the following areas:

• Retail Media experience
• At least 2 years of digital billing experience

What you'll do:

• Responsible for handling assigned billing process for MAP invoices; including partnering with internal teams to ensure timely & accurate invoice generation via file imports into the enterprise billing system
• Execute monthly billing cycle activities including pre-bill verification tracking, invoice processing, deduction/account set-up, submission, revision, and dispute resolution
• Identify and report billing discrepancies​ by collaborating with customers, third party partners and other team members to resolve billing inconsistencies and errors
• Aid with necessary invoice revisions and sub-ledger adjustments​
• Identify & communicate potential concerns, risks and trends while applying critical thinking skills to identify potential operational or procedural solutions.
• Support third party audit requests and investigations by verifying billing and claim details; gathering data tracking audit requests and ensuring accuracy of data, discrepancies, and recoupments.

What you'll bring:

• Minimum of 2 years of corporate billing experience; including interaction with large companies​
• Minimum of 2 years of relevant accounts receivable experience​
• Strong communication, problem-solving and analytical skills, attention to detail
• Great customer service skills, patience and empathy
• Team player with the ability to maintain a positive attitude​
• Ability to work independently and adapt to a fast-changing environment​
• Microsoft Office (Outlook, Excel, Word)​
• Excellent time-management skills with the ability to multi-task, prioritize and meet deadlines​
• Salesforce experience a plus​
• SAP experience a plus

About Sam’s Club:
Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivaled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centers, tire and battery centers, and a portfolio of business operations support services.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America

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Salary