Argyllinfotech
Location
Texas | United States
Job description
Job Title: Systems Administrator 3
Duration: 6-12 months
Location: Denison, TX
Remote Work: None
Primary Skills: Systems Analysis
Notes: Required Skills
Job Description : The Factory IT Support Analyst Role provides a unique opportunity to support a multitude of initiatives for site-based manufacturing systems and applications within the Resource Industries Operations & Products Division (RIOP). This role provides on-site factory, application and data support for the Denison, TX facility as part of the Tracked Products group. The primary function of the role is to provide 1st line Factory/Facility systems & infrastructure support while being the liaison between the facility and additional IT groups within the client. Additional opportunities will range from Cybersecurity, Application Development, Data transformation and visualization. It's a great way to develop skills you can use for future roles while being close to where product is built and learning aspects of the manufacturing and product development areas.
Typical Day:
Working directly on technical problem identification and resolution
Working independently or as part of a team on complex infrastructure technology components that may be used by one or more applications or systems
Working independently or as part of a team on complex projects that may span multiple infrastructure components
Participating in integrated testing and acceptance of infrastructure components
Working with vendors on the integration of purchased systems and/or infrastructure solutions
Working with vendors to troubleshoot/upgrade/patch purchased solutions to resolve critical issues and/or remediate security gaps
Designing and implementing processes, or process improvements, to aid in development and support
Technical Skills Required:
Candidate must have a Computer Science or Manufacturing degree, or 2 years IT factory-facing experience
1 - 2 years demonstrated experience working in a manufacturing environment
Candidate should have strong communication skills and be able to provide a positive customer support experience
Candidate must demonstrate strong teamworking skills and an ability to forge relationships with key IT organizations and suppliers to achieve success in delivering IT Solutions or resolution to issues
Ability to work independently and manage one's time
Strong Problem Solving / Troubleshooting skills including a base understanding of PC configurations, images and software installation practices across a variety of devices
Must be able to configure and troubleshoot issues regarding desktops, laptops, tablets, and printers; Must understand Microsoft Office Suite and be able to Install/Configure applications
Working knowledge of Microsoft Active Directory managing related organizational structures
Ability to reset passwords, create accounts and manage groups
Basic understanding of networking skills and understand factory firewall topologies and architectures
Comfortable being on your feet and working in a manufacturing environment such as wearing appropriate safety equipment and learning how to navigate a manufacturing environment safely
Job requires extensive active movement throughout plant including but not limited to climbing stairs and steps, lifting of devices, and pushing and pulling of equipment
Sense of urgency to resolve key outages or production line down situations as well as occasional off-shift support activities when required
Availability to work off-shift when needed for systems changes or be on a call rotation to provide support should any systems be down on an evening or weekends
Top Candidates will also have/Nice to haves:
1-3 years' experience with manufacturing applications (such as SAP, PINpoint or Lincoln Checkpoint/Weld Sequencer)
1-3 years' experience with Microsoft Applications (such as SharePoint, Power BI, PowerApps, Power Automate, Excel etc.)
Working knowledge of Cisco network hardware and software
General Networking skills, such as TCPIP settings on a PC, Cat5 Wiring, some knowledge of how VPN and Routers work; able to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when needed
Strong communication skills, be an innovative thinker, have strong problem-solving skills, work well in a team environment, and possess strong customer relationship and customer support skills
Strong customer service skills, mindset that if you don't know how to solve the problem, you'll find the right group/contact that will
Basic script writing skills such as JavaScript and DOS Batch files, PowerShell, VB Scripting, Python
Database experience with Oracle, Snowflake or SQL related systems
MCSE Certification, Dell PC Certification and / or A+ Certification
Application Development experience
Understand IT Service Management and ITIL based support processes (Incident Management, Change Management Problem management
Education Requirements:
Candidate must have a Computer Science or Manufacturing degree, and/or 2 years IT factory-facing experience
1 - 2 years demonstrated experience working in a manufacturing environment or equivalent experience
Travel: None
Please share the resume on [email protected]
Thanks & Regards,
Sabir Shaik
Sr. Talent Acquisition Specialist
Recruitment Lead
Direct: +1 (773) 2490-436 Ext-130
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