Resources for Human Development
Location
New Orleans, LA | United States
Job description
Description
Job title: Crisis Worker
Reports to: Program Director
Position Summary
Under the authority of Management, the Crisis Worker assures that all operating procedures and regulations are followed. The Crisis Worker provides direct services to consumers, significant others and collateral resources and assists consumers in reaching goals set in treatment.
Essential Duties and Functions
Direct Care
- Consumer Care including spending at least 75% of scheduled time in direct, face to face or telephone interactions with consumers
- Conduct psycho-educational, skills training, and supportive crisis counseling in residence or community
- Observe all scheduled and as needed (PRN) medication observations and assist as directed by Residential Nurse i.e. blood pressure, pulse, temperature, etc.
- Residential crisis specific duties including but not limited to:
- early walking,
- daily planning,
- meal preparation and clean-up,
- maintaining necessary scheduled appointments that have been approved by supervisory team member
- Telephone Crisis Specific Duties including screening incoming calls, providing appropriate telephone counseling, consultation, assessment and referral to needed services including Mobile and/or Residential Crisis Intervention services.
Administrative
- Complete all documentation as required by RHD, Funder, licensing/accreditation entities.
Community Interaction
- Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.
- Other duties as assigned
Qualifications
- Bachelor’s degree preferred with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.
- Must have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology; gerontology; or other social sciences.
- 4 years of experience in public or private human services with one year of mental health direct care experience.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
About Resources for Human Development: RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities. RHD currently supports programs in: Connecticut, Delaware, Florida, Iowa, Louisiana, Massachusetts, Missouri, Nebraska, New Jersey, North Carolina, Pennsylvania, South Dakota & Tennessee!
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