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Location

Denver, CO | United States

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Job description

Full job description

If you are passionate about digital advertising and have a knack for teaching others, we invite you to join our dynamic team as a Learning Specialist. We are on a mission to revolutionize the way businesses connect with their audiences through programmatic advertising.

The ideal candidate will play a crucial role in onboarding and training new accounts, ensuring that customers harness the full potential of our platform. As a Learning Specialist, you will collaborate closely with our clients to understand their unique needs and guide them through the learning process to maximize their success.

SALARY $72,000-$85,000

LOCATION: Denver, CO preferred location, although applicants from other states within the US are welcome to apply. Some travel required. This is a hybrid work model for Denver, CO.

WHO WE ARE

Our Choozle vision is to make Choozle an amazing place to work that exceeds client expectations through the application and support of our continuously innovating digital advertising platform. Our culture and our company wins when each individual truly cares about their work and their team. What is Choozle?

WHAT YOU WILL DO

• Own the initial experience for all new clients, which includes owning platform onboarding, implementation, training and increasing initial adoption to improve long-term retention and high levels of client satisfaction
• Develop and deliver engaging training programs for clients, covering various aspects and capabilities of the Choozle platform
• Customize onboarding processes based on clients' specific goals, objectives, and skill levels
• Provide hands-on guidance to clients in setting up their accounts, navigating the platform, and configuring campaigns, ensuring that all new clients are comfortable in the platform and set up for success.
• Facilitate clear communication and workflows between project team members, including sales and account teams, to ensure deliverables are met on time.
• Maintain expertise on all of Choozle’s current features and product enhancements, and stay up-to-date on industry trends to ensure training content reflects the latest features and best practices
• Create instructional materials, tutorials, and documentation to support the learning process
• Troubleshoot issues, provide solutions, and offer proactive recommendations to enhance programmatic campaign performance
• Gather client feedback to understand their experience and identify areas for improvement in the onboarding and training processes
• Work closely with the sales, account and product development teams to communicate client needs and feedback and contribute to the continuous improvement of the platform and relationship

WHO YOU ARE

• Proven experience in training, onboarding, or customer education roles within the AdTech or Programmatic Advertising industry
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and understandable manner
• Client-focused mindset with a passion for helping clients achieve success
• Ability to adapt to a fast-paced environment and stay updated on industry trends
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities

IN ADDITION TO SALARY, CHOOZLE OFFERS:

• Company Equity
• $100 Monthly Wellness Stipend
• $100 Work From Home Stipend
• Public Transportation Stipend
• Self-Managed Time Off
• Paid Parental Leave
• 12 Paid Holidays
• Work Flexibility-Hybrid
• 401k Contribution/Match (3%)
• $2,000 Employee Referral Bonus
• Medical HSA Employer Paid At 100%
• Employer contributions into HSA account
• Medical PPO & Dental Employer Paid At 90%
• Employer Covers Up To 50k Of Life Insurance
• Upgraded Options, & Voluntary Additional Life Plans Available.
• Employer Paid Long Term Disability Provided.
• Employer Provided Employee Assistance Program (EAP)
• 70% Of Dependent Premiums Covered.
• 3 days of paid volunteering
• Paid leave for miscarriage and/or abortion
• Work-Life Balance

WHAT TO EXPECT:

• Resume Review
• People Operations Screen
• Manager Interview
• Team Interview
• Deliberation/Contingent Offer
• Background Check
• Official offer

This role will remain posted until filled.

Choozle is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Choozle is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Choozle will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle or feel controls. The employee must occasionally lift and/or move objects up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

PRE-EMPLOYMENT REQUIREMENTS A criminal background check is required for any applicant receiving a conditional offer of employment. Background checks serve as an important part of the selection process at Choozle. This type of information is collected as a means of promoting a safe work environment for current and future Choozle employees. Background checks also help Choozle obtain additional applicant related information that helps determine the applicant's overall employability, ensuring the protection of the current people, property, and information of the organization. All offers of employment are contingent on verification of applicants’ right to work in the United States. Choozle complies with the Immigration Reform and Control Act of 1986, every new employee is required to complete the Employment Eligibility Verification Form I-9 and show documents that prove identity and employment eligibility. Choozle participates in E-Verify and will provide the federal government with employee form I-9 information to confirm work authorization.

Built In Job Codes

#BI-Hybrid

#BI-Remote

eB7lJb330P

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Job tags

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Salary