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Business Analyst


American Express Global Business Travel


Location

Dover, DE | United States


Job description

at American Express Global Business Travel in Dover, Delaware, United States

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

This position is a highly visible and integral role within the Global Supplier Partnerships ( GSP )team which is responsible for driving revenue by establishing and growing key partnerships with major airlines, hotels, car rental companies, and global distribution systems ( GDS ). Within GSP , the Global Revenue Management ( GRM ) team is responsible for providing insights into our supplier performance and supporting negotiations globally to improve revenue for GBT and our partners. Our team works very closely with collaborators across the organization with regular exposure to senior leadership.

Right now, we are looking for a forward-thinking optimization associate with outstanding analytics, strong commercial acumen and demonstrated thought leadership to join the GRM team.

What You’ll Do on a Typical Day

+ Improve revenues by supervising key deal performance, supporting deal negotiations and providing key strategy and performance analytics & insights

+ Support regional and global supplier proposals and identify new revenue opportunities

+ Closely collaborate with supplier relationship owners to model preferred supplier deals and develop efficient deal structures for existing and encouraged performance; evaluate supplier proposals in deal negotiations

+ Develop and roll-out reporting for key strategic deals

+ Drive integration of supplier deal structures with unique fare content to ensure revenue optimization

+ Develop and roll-out optimization plans for key markets in EMEA , NA and JAPA

+ Provide deal performance analytics for forecasting

+ Evaluate supplier revenue risk and opportunities for new and existing client bids for Pricing, Sales and Client Management

+ Translate supplier performance models into GBT revenue forecast

What We’re Looking For

+ Growth mindset

+ Client facing role and strong presentation skills needed

+ Excellent analytical approach with broad commercial skill and thought leadership to generate relevant insights on performance

+ Self starter who is able to work independently as well as in a global team

+ Able to work with data at a detailed level while keeping an eye on the broader strategy

+ Excellent communication skills; must be able to translate complex data into key messages that will be delivered to Leadership teams

+ Ability to thrive in a fast-paced, dynamic work environment

+ Graduate background ideally in a numerate subject

+ Demonstrated experience of working in an analytical role

+ Ability to translate large amounts of data into clear actionable insights

+ Strong stakeholder engagement skills including communications, time management and prioritisation skills

+ Ability to understand business processes and commercial implications to make strategic recommendations

+ Advanced Excel skills

+ SQL , PowerBI and Tableau proficiency would be a plus

+ Some travel is possible

Location

United States – Virtual Location

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance ( POJ -129/images/ GBT \2023BenefitsAtAGlance\ Without\ Rates\ Final.pdf)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT .

+ Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

+ Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

+ Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

+ We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT . You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

+ Wellbeing resources to support mental and emotional health for you and your immediate family.

+ And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement ( .

What if I don’t meet every requirement?If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!

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