Location
Phoenix, AZ | United States
Job description
Communications Consultant
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Date: Feb 28, 2024
Location: PHOENIX, AZ, US, 85004-3903
Company: APS
Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
Regularly contributes to the development of new communication concepts, technologies, and standards, working directly with executives, leaders and other internal clients to develop and implement strategic communications plans. Responsibilities include writing and editing strategic communications. Work is performed with minimal direction and within the context of a strong team philosophy. Areas of specialty may include the following:
Creative Services:
Directs a variety of communications disciplines including editorial services, speechwriting, graphic design and video production.
Internal Communications:
Contributes to the development of print and online communications targeted to employees and retirees, and related to issues that shape the company's image and reputation.
Current projects may include the launch and management of a new enterprise-wide Human Resource platform, to include creation of dynamic homepage and routine updates and work with content owners to ensure quality of content and brand compliance, success measures and appropriate analytics. Will provide collaborative guidance to Total Rewards team with advice on integrated communication strategies to build employee understanding of benefits offered and usage of programs.
Minimum Requirements
Bachelor's degree in Journalism, Advertising, Marketing, Public Relations, English, Communications or related field and five years related writing/editing experience, or an equivalent combination of education and experience. Must possess excellent verbal and written communication skills, software application skills including word processing and desktop publishing, and solid project management skills.
Preferred Special Skills, Knowledge or Qualifications: Familiarity with and experience communicating Human Resources and Finance messages. Excellent writing/editing/storytelling ability, strategic thinking, interpersonal and presentation skills. Ability to maintain appropriate levels of confidentiality. Ability to develop strategic communication plans. Excellent project management skills. Experience with multimedia communications is a plus. Experience managing communication platforms using SharePoint, Embark and other software applications. Proficient in using various communication tools and platforms, including intranets, Microsoft Office and content management systems. Knowledge of HR policies and practices, including employee relations, retirement, benefits, and training and development.
Please attach 1-2 writing samples along with your resume to demonstrate your business writing skills and creativity
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120 ) (collectively, U.S. Export Control Laws).
Therefore, this position requires applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants for this position will be required to confirm their U.S. person status.
All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors.
Major Accountabilities
1) Consults with internal clients to assist achievement of their respective business goals. This includes advice on strategy, positioning, messages and media mix.
2) Develops and provides leadership for the implementation of strategic communication plans directed to a variety of targeted internal/external audiences.
3) Directs a variety of communication activities including writing, editing, scripting, producing and distributing media such as collateral materials, memos, brochures, flyers, posters, articles, and letters.
4) Designs, plans, processes and communicates accurate, complex information to a variety of targeted internal/external audiences, ensuring on-time delivery.
5) Maintains a broad-based knowledge of business or industry technologies and issues, including specific knowledge of the electric utility industry.
6) Maintains quality standards and adheres to communication plans.
7) Manages resources within time and budget constraints by coordinating the use of internal suppliers, vendors and outside agencies.
8) Maintains appropriate levels of confidentiality.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
Flex Role:
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from:
APS office based: The employee prefers to work most of the time from an APS facility.
Home based: The employee prefers to work most of the time from his/her home.
*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.
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