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Guest Services Manager - Swing/PM Shift (EXEMPT) - Embassy Suites - LAX South


Hilton


Location

El Segundo, CA | United States


Job description

A Guest Services/Manager on Duty for the Swing/PM shift is responsible for the overall operation of the entire hotel during the Swing/PM shift to ensure guest satisfaction and safety. Has the full hotel authority in the absence of the General Manager. Makes decisions affecting the overall guest satisfaction as well as the safety of hotel, its team members and guests. Directly manages all Swing/PM shift team members. 


What will I be doing?

As Manager on Duty, you would be responsible for the overall operation of the entire hotel during the Swing/PM shift to ensure guest satisfaction and safety. You will have the full hotel authority in the absence of the General Manager, make decisions affecting the overall guest satisfaction as well as the safety of hotel, its team members and guests. You will directly manage all Swing/PM shift team members. Specifically, you would be responsible for performing the following tasks to the highest standards:

The annual salary range for this role is $67,000-$71,000 and is based on applicable and specialized experience and location.

Embassy Suites by Hilton - LAX South is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

In addition, we look for the demonstration of the following key attributes:

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Job tags

Night shiftAfternoon shiftAll shifts


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