Desktop Support Technician
Location
Columbia, SC | United States
Job description
Desktop Support Technician
Location: Columbia, SC
Contract-To-Hire
Growth Potential, Great Benefits & 401K
We are searching for a Desktop Support Technician for an established client. You will start off as a contractor and convert to a full-time employee with the client after 6 months. You should have at least 2+ years of professional desktop support experience.
Qualifications: - 2+ years of professional desktop support experience.
- Knowledge of Windows and MacOS.
- Experience with ticketing systems.
- Detail oriented, ability to take direction and work independently.
- Experience with setup and configuration of Microsoft 365, Active Directory Administration, Application Support and Administration.
- Understanding TCP/IP Networking, Wireless networks, Remote-access, and site-to-site VPN.
Essential Duties - Review support tickets and resolve in a timely manner.
- Repair desktops, laptops, workstations, hardware, etc. as needed.
- Managing switches, routers, and firewalls
- Anti-virus administration and malware remediation.
- Perform backup and recovery on software and devices.
- Analyze Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
Education: - Associate degree in a related field. Certifications are a plus.
Job tags
Salary
