The Button Law Firm
Location
Dallas, TX | United States
Job description
Our firm is growing fast and we’re searching for a full-time Legal Intake Coordinator to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and providing crucial administrative support to our intake team, ensuring the smooth and efficient operation of our client intake process. The ideal candidate is an extremely detail-oriented and personable multitasker. If the thought of coming to work every day and making a positive impact on our community excites you, start your application today! This is a full-time, in-office position, located in Dallas, TX. Do you have experience assisting during the intake process of new clients and cases? We place the highest value on the client experience, and that starts at the initial intake. We work together in analyzing new cases and making sure all potential new clients are helped to the best of our ability – even when we are not the right firm for their case. Have you been a legal assistant at a firm and your true passion is handling the initial call from a potential client dealing with a tough situation? You enjoy being empathetic and compassionate while also being able to effectively gather the information needed to help provide answers to the caller? This position may be what you are looking for. Perhaps you've previously served as an administrative assistant or client care coordinator in a medical or legal setting, and now you're eager to excel in a pivotal role. Joining our team as a Legal Intake Coordinator could be the perfect fit for you. We're seeking an individual who is enthusiastic about mastering the intricacies of handling inbound calls, passionate about identifying suitable cases for our team and dedicated to providing excellent service to our clients. Do you enjoy working in an office environment that is fun, positive, and productive? At The Button Law Firm, the team comes first. We are dedicated to hard work and focused on getting justice for our clients, while also acknowledging that happy and fulfilled people live balanced lives. Our team works with various platforms to give our clients the best service possible. Experience in any of the following is a plus, although not required: • Practice Panther • Electronic Signature programs • Outlook • Office 365 and Office Products • Adobe Acrobat • Box • Mac OS Salary and Benefits information: • The base salary range for this position will be $40,000-$48,000 annually. • Performance-based bonus program • Paid Vacation, Sick Leave, and Holidays • Employer-sponsored health insurance, including dental and vision for team members. Responsibilities: • Assist with the intake of new clients by collecting and organizing relevant information. • Communicate with clients to gather necessary documentation and information. • Maintain accurate records of client inquiries and follow-up actions. • Schedule appointments and meetings for intake specialists. • Assist with the preparation of intake reports and statistics. • Collaborate with other team members to streamline intake procedures. • Provide general administrative support to the intake team as needed. Qualifications: • High school diploma or equivalent; additional education or training in legal studies is a plus. • 1-2 years of experience in a personal injury law firm • 1-2 years of experience with legal intake • Spanish speaker preferred • Strong organizational and multitasking skills. • Excellent communication and interpersonal skills. • Proficiency in Microsoft Office suite (Word, Excel, Outlook). • Ability to work independently and as part of a team in a fast-paced environment. • Attention to detail and accuracy. About Company: The Button Law Firm is a personal injury law firm with a focus on daycare injuries, childcare abuse and neglect cases, catastrophic injuries, and wrongful death cases. BLF is an all-in, cutting-edge, modern, and digitally driven team with a focus on a 5-star client experience in every case. The firm was founded by Russell Button in 2015. In 2017, Ashley Washington joined the team, and together they worked toward building an awesome, collaborative firm with a clear mission, vision, core values, and pillars of success. Throughout the COVID-19 pandemic, BLF was able to thrive and continue to grow. We are committed to expanding that growth and looking to round out our legal team. Read our mission, pillars of success, and core values, and check out our website and Google reviews. If you feel that you align with our guiding principles and you want to play an important role on a winning team, you may be a great fit for The Button Law Firm!
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