Area Manager

Location

Oregon State | United States

Job description

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At Rick's Medical Supply, a  SuperCare Health company,  you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Location: South Oregon, with travel across center locations in Roseburg, Eugene, and Coos Bay. 

Essential Duties:

We are seeking a highly motivated Area Manager who is passionate about driving exceptional customer service, achieving sales growth, and managing profit and loss (P&L) for our organization. In this role, you will be responsible for overseeing customer service operations, implementing effective strategies to drive sales growth, and ensuring financial success within your designated area. The ideal candidate will possess excellent leadership skills, a keen business acumen, and a proven track record of achieving targets. If you're ready to take charge, inspire a team, and make a significant impact on our business, this is the opportunity for you.

Responsibilities:

• Lead and manage a team of customer service professionals within your designated area, ensuring efficient and effective operations.
• Develop, implement, and monitor performance metrics, KPIs, and SOPs to ensure consistent delivery of exceptional customer service.
• Collaborate closely with cross-functional teams to drive sales growth through effective strategies, promotions, and product knowledge.
• Analyze market trends, customer feedback, and industry data to identify opportunities for sales growth and customer satisfaction improvement.
• Conduct regular performance evaluations, empower and motivate team members, and provide constructive feedback for continuous improvement.
• Manage all aspects of P&L within your area, including budgeting, forecasting, expense control, and revenue optimization.
• Implement cost-effective measures without compromising service quality to achieve financial targets.
• Monitor and ensure compliance with all company policies and procedures, as well as local and regional regulations.
• Foster a positive and inclusive work environment that promotes teamwork, open communication, and professional growth.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
• Proven experience in a leadership role, preferably as an Area Manager or similar, within customer service and sales-driven industries.
• Strong understanding of customer service operations, sales strategies, and profit and loss management.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to motivate and inspire a team, and effectively manage their performance.
• Analytical mindset with the ability to think strategically and make data-driven decisions.
• Results-oriented attitude with a track record of meeting and exceeding targets.
• Flexibility to travel within the designated area as needed.

Perks:

• Paid Training
• Sick Time
• Paid Mileage
• Growth Opportunities
• Employee Referral Reward Program
• Employee Discount Program

What Rick's Medical Supply is About

"We treat our customers like family. Rick's Medical Supply, Inc. ( has been the source for medical supplies and equipment in the Roseburg, OR ( area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health."

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Company Business Hours - 8:30 AM – 5:30 PM PST

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Job tags

Salary