Location
Downers Grove, IL | United States
Job description
Join our team at Wingren Landscape, a Green Garden Group Company, as an Administrative Support in our Maintenance Department. This role is integral to our operations, providing essential support to our maintenance, snow and ice management, irrigation, and landscape lighting operations. The successful candidate will enable our account managers to focus on value-add interactions with customers by confidently handling routine elements of the customer relationship. This part-time position offers flexible scheduling and the potential for a hybrid work model. For an extraordinary candidate, the scope and hours of this position could grow.
Responsibilities
- Manage the seasonal contracting process for maintenance, snow and ice management, and irrigation and lighting maintenance.
- Enhance contract renewal and record-keeping processes.
- Maintain an up-to-date customer database in Aspire software.
- Proactively provide customers with contract related information such as Certificates of Insurance and W9s.
- Resolve customer issues related to contracts.
- Become familiar with invoicing and payment processes to provide comprehensive customer support.
- Grow knowledge of Aspire to improve software utilization, increase efficiency, and support branch and account manager in their responsibilities.
- Purchase material for enhancement projects.
Qualifications
- Exceptional organization skills.
- Attention to detail.
- Support and service attitude.
- Improvement mindset.
- Familiarity with Microsoft Office Suite.
- 2-5 Years of professional environment experience.
- Familiarity with Aspire software or enterprise reporting software packages (preferred).
- Landscaping or Green Industry experience (preferred).
- History enhancing company procedures and growing the responsibilities of your role (preferred).
Job tags
Salary
