BOTG LLC
Location
Southfield, MI | United States
Job description
We are looking for a Customer Care Advocate in Southfield, MI (Remote) for a 6+ months contract position.
Job Description:
Position: Customer Care Advocate
Location: Southfield, MI (Remote)
Duration: 6+ months contract position
Client: Direct Client
Anticipated Class Start Date: April 8th 2024
Training Hours: 8:00-4:30pm EST Monday-Friday, 30-minute lunch
Training Dates: 4/8/2024 5/6/2024
Nesting: 5/7/2024 5/20/2024
Requirements:
Ability to train and take calls virtually in a quiet and secure work environment.
Reliable high-speed internet (500-650 kbps) Hotspots and use of Wi-Fi are not allowed high internet speed is required.
Candidates must be located within a commutable distance of Southfield, MI (within 30 miles).
Report to client office to resolve technical issues.
Use video during interview, coaching, and virtual training.
Able to work during the hours of operation of Monday-Friday 8:00am 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.
We know parents and caregivers can at times struggle to balance work, child/elder care and self-care, but it is important to have appropriate care in place during working hours.
Requires a high school diploma or equivalent is required. 1-3 years of experience in the field or in customer service role is preferred. Work under immediate supervision reporting to an immediate supervisor.
Job tags
Salary
