Restaurant Server

Location

Hanover, MA | United States

Job description

Sullivan's trusts our proven formula. We exist for the guest providing unrivaled hospitality every visit. Our made-to-order food is true to our classic beach food vibe. The quality of products, preparation, and hospitality is unmatched in the quick service world.

Quality food at reasonable prices in a family friendly environment. It's not just our mission statement, it's been our family's passion since 1951!

Title: Restaurant Server

Position Overview: (Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)

The Restaurant Server is the face of Sullivan's Castle Island. Following our customer experience defined process, the position requires a responsibility to always exude hospitality and kindness towards our guests.

Essential Duties and Responsibilities:

• Greet and engage customers creating a positive first & last impression
• Let management know with urgency of any guest issue, food/product issue, or facility issue.
• Communicating food and drink orders to the kitchen and bar
• Take guest's order, handling cash and credit card transactions
• Know our food and beverage menu completely and accurately to answer guest's questions
• Serve guests and accommodate any requests
• Prepare front of the house food and beverage items quickly and accurately
• Collecting plates and glasses from guests on an ongoing basis
• Keep front of the house clean and well stocked
• May include expediting food orders, running food to tables, and seating guests

Required Qualifications and Skills:

• Experience working in a fast-paced restaurant environment
• Strong customer service skills and a passion for hospitality
• Ability to perform duties under pressure with a friendly and patient attitude
• Strong time management skills, with a prompt and organized approach to your work
• Ability to work well with kitchen, host, and QSR staff in a high-energy setting
• Familiarity with general cash handling procedures and POS systems
• Ability to provide a clean, safe environment for guests as per COVID-19 protocols
• Honesty, integrity, and a self-motivated attitude
• Ability to speak and read basic English and perform physical demands of the position

Work Authorization : Must be eligible to work in the United States

Work Environment/Physical Demands : This position operates in a quick service restaurant/kitchen environment. Any role routinely uses sinks and dishwashers and tools to clean kitchen appliances. Employees are exposed to hot water, potentially slippery floors, and cleaning chemicals. Regularly required to talk or hear, frequently required to: stand, walk, bend, lift products, use hands to hold, handle or feel, reach with hands and arms. Must possess hand-eye coordination.

This position description intends to describe the general nature and level of work being performed by people assigned to the job. It is not intended to include all duties and responsibilities. The order in which the duties and responsibilities are listed is not significant. Duties, responsibilities and activities may change at any time with or without notice.

Job tags

Salary

$6.75 per hour