Area Business Clinic Manager or Area Clinic Manager (ACBM, ACM

Location

San Mateo, CA | United States

Job description

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Responsible for supervision of multiple therapy clinics. Ensures compliance to all policies and procedures. Responsible for clinic financials; including profit and loss performance. Responsible for sales/marketing to existing and potential clinic referrers.

Depending on the operational requirements, size of the Hanger Clinic and, subject to limitations imposed by state and/or local law, this position may include some or all of the functions listed below.

• Create an environment which is consistent with the company’s values and objectives.
• Responsible for establishing and achieving financial, customer service and employee relations goals for the local market.
• In collaboration with Regional Vice President, Clinic Managers and clinicians, establish a business plan to develop the market practice.
• Responsible for implementing the local market business plan to achieve Marketing and operating goals.
• Responsible for supporting the Clinical Services strategic mission.
• Provide clinical leadership and serve as a mentor and a coach to clinical staff for non-clinical duties. Increase practitioner retention through relationship building.
• Assess, monitor and develop clinician skill levels to ensure clinicians meet quality standards.
• Assist Vice President, Clinical Services in providing clinical training to achieve positive patient outcomes, employee satisfaction, customer service and clinical excellence.
• Responsible for both teaching and auditing all aspects of clinical documentation within area.
• Ensure clinicians are in compliance with regulatory requirements of all certification boards, governmental agencies, other certifying agencies and company policies, procedures and programs.
• Establish and maintain positive relationships with the varied customer communities. Develop service strategies that capture the unique nuances of specific marketplaces.
• Present clinical information in an effective manner to referral sources.
• Perform other duties or special projects as assigned.

• BA/BS Degree in business administration, therapy program, or related field required OR an equivalent combination of education and experience required. Masters in same preferred.
• Minimum five years of exposure to clinical environment.
• Minimum three to five years in a position of general management and/or marketing in a multi-site environment; healthcare background preferred.
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

• Strong interpersonal, oral and written communication skills.
• Ability to evaluate and monitor clinical capabilities and skill levels.
• Ability to develop and execute business plans and achieve strategic marketing and operating goals.
• Ability to manage, develop and motivate employees.
• Ability to prepare, interpret and analyze branch financial statements.
• Required to be proficient in Windows Based office technologies (ex. Word, Excel, PowerPoint)
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Employees working at least 20 hours per week are eligible for the following benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• 8 Paid Holidays per Year
• Paid Vacation Time Off
• Paid Sick Time Off
• 8 hours of paid time to volunteer in your community
• Floating Holiday
• Life Insurance
• Medical Flex Spend Account
• Dependent Care Flex Spend Account
• Free employee assistance program
• 401(k)
• Full-time employees are also eligible for short-term and long-term disability insurance
• (California Only) Pay range of $120,000 - $140,000 per year + bonus + benefits. This pay range is posted to comply with California Law. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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Salary