Customer Service Representative - Purcha...

Location

Sioux Falls, SD | United States

Job description

Job Description

Worthington Ag Parts is looking for a full time Customer Service Representative / Purchasing Clerk to join our team of professionals at our corporate office in Sioux Falls, SD.  Must be self-motivated with the ability to multi-task and work independently.  

Duties and Responsibilities:

• Daily contact with sales staff
• Process daily parts requests (orders) from various Worthington Ag Parts locations
• Enter/submit purchase orders via phone, fax, e-mail or on-line orders for the above mentioned parts
• Process monthly stock orders for the stores
• Track all purchase order exceptions (i.e. product availiability, shipping errors, shipping damage claims, billing errors, etc.)
• Monitor price discrepancies between purchase order price and invoice price.  Make adjustments when necessary
• Update vendor price files and retail prices as necessary
• Assist in new part set-up where needed
• Assist in inventory allocation as needed
• Review weekly the return parts list, request RGA's if necessary
• Review monthly the open purchase order report.  Follow up with vendors where necessary
• Other duties as assigned

Key Competencies:

• Oral communication skills to communicate effectively with vendors, staff and customers
• Problem analysis and assessment
• Ability to maintain a high level of accuracy in preparing and entering information
• Attention to detail, good organizational skills, and job task prioritizing
• Computer literacy and keyboarding
• Ability to multi-task while remaining efficient and accurate
• Self-motivation, good work ethic, and ability to work well with others

Credentials and Experience:

- GED or high school diploma - prefer previous related experience
- Knowledge of accounting, data and administrative management practices a plus
- Knowledge of accounting and inventory procurement from a retail or wholesale side of business a plus
- Proficient with Word, Excel, Microsoft Outlook and general data entry skills
- Demonstrate attention to detail and accuracy
- Able to multi-task

Full time benefits including medical, dental, vision, 401k, flexible spending, paid vacation and holidays.  

Job tags

Salary